Strategi pengelolaan media digital Dinas Ketahanan Pangan dan Perikanan (DISPAKAN) Kabupaten Bandung

Difa Fadhila Firlyanda, Renata Anisa

Abstract


Latar Belakang: Di era digital, pengelolaan media menjadi bagian krusial dalam strategi komunikasi, termasuk bagi instansi pemerintahan. Praktik Public Relations (PR) tidak lagi hanya terbatas pada komunikasi satu arah, tetapi menuntut kemampuan untuk membangun hubungan yang interaktif dan strategis dengan publik melalui berbagai platform digital. Dinas Ketahanan Pangan dan Perikanan (DISPAKAN) Kabupaten Bandung merupakan salah satu instansi pemerintah yang berupaya menjalankan fungsi Public Relations (PR) secara aktif, khususnya dalam menyampaikan informasi terkait isu ketahanan pangan dan perikanan. Mereka juga berupaya untuk menerapkan aspek transparansi pada media digital untuk membangun rasa percaya publik. Tujuan: Penelitian ini bertujuan untuk mengetahui bagaimana pengelolaan media digital DISPAKAN dilakukan menggunakan model SOME (Share, Optimize, Manage, Engage) yang dikembangkan oleh Regina Luttrell. Metode: Metode yang digunakan adalah deskriptif kualitatif dengan teknik pengumpulan data melalui observasi dan wawancara langsung. Hasil: DISPAKAN telah menerapkan keempat aspek model SOME, yaitu (1) Share melalui berbagai platform digital seperti Instagram, situs web, YouTube, dan Facebook, (2) Optimize dengan strategi visual dan QR code, (3) Manage lewat konsistensi konten meski tanpa evaluasi terukur, serta (4) Engage yang berusaha dibangun melalui konten interaktif namun masih menghadapi tantangan partisipasi publik. Pengelolaan media digital DISPAKAN menunjukkan arah strategis yang positif, namun masih memerlukan penguatan perencanaan dan evaluasi untuk mengoptimalkan komunikasi dua arah.


Keywords


Instansi pemerintah; media digital; model SOME; pengelolaan media; sosial media

Full Text:

PDF

References


Adjin-Tettey, T. D., Allotey, E., Ogoe, A. S., & Anyomi, H. (2020). Public relations as a strategic management function in selected organizations in Accra, Ghana. The International Journal of Interdisciplinary Organizational Studies, 15(1), 13–28. https://doi.org/10.18848/2324-7649/CGP/v15i01/13-28

Ahmed, R. R., Streimikiene, D., Berchtold, G., Vveinhardt, J., Channar, Z. A., & Soomro, R. H. (2019). Effectiveness of online digital media advertising as a strategic tool for building brand sustainability: Evidence from FMCGS and services sectors of Pakistan. Sustainability, 11(12), 3436. https://doi.org/10.3390/su11123436

Al Hadeed, A. Y., Maysari, I., Aldroubi, M. M., Attar, R. W., Al Olaimat, F., & Habes, M. (2024). Role of public relations practices in content management: The mediating role of new media platforms. Frontiers in Sociology, 8. https://doi.org/10.3389/fsoc.2023.1273371

Albert, A. S., Ridzuan, A. R., & Djuyandi, Y. (2024). The strategic roles of public relations during covid-19 crisis in government organization. Aliansi : Jurnal Politik, Keamanan Dan Hubungan Internasional, 3(2), 98–105. https://doi.org/10.24198/aliansi.v3i2.58085

Alzubi, A. (2023). The digital age: Transforming Jordanian traditional newspapers through online media in information dissemination. Journal of Media,Culture and Communication, 3(3), 38–47. https://doi.org/10.55529/jmcc.33.38.47

Andersson, R. (2024). Public relations strategizing: A theoretical framework for understanding the doing of strategy in public relations. Journal of Public Relations Research, 36(2), 91–112. https://doi.org/10.1080/1062726X.2023.2259523

Bazen, A., Barg, F. K., & Takeshita, J. (2021). Research techniques made simple: An introduction to qualitative research. Journal of Investigative Dermatology, 141(2), 241-247.e1. https://doi.org/10.1016/j.jid.2020.11.029

Benavides, T. T. (2022). Social media and innovation: Opportunities and challenges for organizations. In Organizational Innovation in the Digital Age (pp. 177–198). Springer International Publishing. https://doi.org/10.1007/978-3-030-98183-9_7

Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A. S., Kumar, V., Rahman, M. M., Raman, R., Rauschnabel, P. A., Rowley, J., Salo, J., Tran, G. A., & Wang, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59, 102168. https://doi.org/10.1016/j.ijinfomgt.2020.102168

Görpe, T. S., & Öksüz, B. (2024). Perception and contribution of public relations to society: What does the public think? insights from Türkiye. Social Sciences, 13(12), 675. https://doi.org/10.3390/socsci13120675

Goswami, S. (2024). Role of social media marketing activities in influencing customer intentions: A perspective of a new emerging era. INROADS- An International Journal of Jaipur National University, 10(1and2), 16–27. https://doi.org/10.5958/2277-4912.2024.00002.1

Handayani, S. (2021). Strategi kepemimpinan Lepala Desa dalam meningkatkan pembangunan dan partisipasi masyarakat desa. Sawala : Jurnal Pengabdian Masyarakat Pembangunan Sosial, Desa Dan Masyarakat, 2(2), 61. https://doi.org/10.24198/sawala.v2i2.26221

Khanom, M. T. (2023). Using social media marketing in the digital era: A necessity or a choice. International Journal of Research in Business and Social Science (2147- 4478), 12(3), 88–98. https://doi.org/10.20525/ijrbs.v12i3.2507

Knight, W. M., & Sweetser, K. D. (2021). Mind the gap: Understanding public relations competence in the eyes of practitioners and the dominant coalition. Public Relations Review, 47(2), 102037. https://doi.org/10.1016/j.pubrev.2021.102037

Kropadze, T., & Kveselava, K. (2023). Aspects of the impact of information communication technologies on adolescents. Georgian Scientists, 5(1). https://doi.org/10.52340/gs.2023.05.01.23

Luttrell, R. (2015). Social media: How to engage, share, and connect. Rowman & Littlefield Publishers.

Mohajan, H. K. (2018). Qualitative research methodology in social sciences and related subject. Journal of Economic Development, Environment and People, 7(1), 23. https://doi.org/10.26458/jedep.v7i1.571

Nizarisda, T. L., Zubair, F., & Ramdan, A. T. M. (2024). Upaya peningkatan engagement media sosial Instagram oleh media Parapuan. Jurnal Common, 7(2), 138–150. https://doi.org/10.34010/common.v7i2.11404

Nugroho, M. N. S., Talaohu, N., Rumakat, A., & Mutmainna, T. (2024). Strategi komunikasi dan branding dalam manajemen event: Membangun identitas acara yang kuat. Al-Mumtaz:Jurnal Manajemen Pendidikan Islam, 1(1). https://doi.org/https://doi.org/10.47945/Al-Mumtaz.vxix.hal

Phafiandita, A. N., Permadani, A., Pradani, A. S., & Wahyudi, M. I. (2022). Urgensi evaluasi pembelajaran di kelas. JIRA: Jurnal Inovasi Dan Riset Akademik, 3(2), 111–121. https://doi.org/10.47387/jira.v3i2.262

Setoutah, S., Jeljeli, R., Farhi, F., Mallek, M., Hassan, D., & Selim, N. (2024). ole of two-way asymmetrical communication in sustaining public relations. Emerging Science Journal, 8(3), 1136–1152. https://doi.org/10.28991/ESJ-2024-08-03-020

Srikandi, M. B., Suparna, P., & Haes, P. E. (2023). Audiens sebagai gatekeeper pada media sosial. Perspektif Komunikasi: Jurnal Ilmu Komunikasi Politik Dan Komunikasi Bisnis, 7(2), 179. https://doi.org/10.24853/pk.7.2.179-192

Tyasari, A. A., & Ruliana, P. (2021). Model komunikasi coorporate dalam membangun citra perusahaan. CARAKA : Indonesia Journal of Communication, 2(1), 27–42. https://doi.org/10.25008/caraka.v2i1.54

Verčič, A. T. (2025). Public relations, a home for internal communication? Journal of Public Relations Research, 37(1–2), 1–3. https://doi.org/10.1080/1062726X.2024.2434348

Wamprechtsamer, P. (2024). Transparency ideals in online PR: between dialogue, control and authenticity. Journal of Communication Management, 28(2), 211–225. https://doi.org/10.1108/JCOM-02-2023-0028

Wang, Y., Huang, Y.-H. C., & Cai, Q. (2022). Exploring the mediating role of government–public relationships during the COVID-19 pandemic: A model comparison approach. Public Relations Review, 48(4), 102231. https://doi.org/10.1016/j.pubrev.2022.102231




DOI: https://doi.org/10.24198/comdent.v3i1.62707

Refbacks

  • There are currently no refbacks.


Copyright (c) 2025 The Author(s)

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Comdent: Communication Student Journal Indexed by:

Editorial Office of Comdent: Communication Student Journal:

Faculty of Communication Science, Universitas Padjadjaran

Jl. Raya Bandung-Sumedang KM. 21 Jatinangor, Sumedang 45363, Jawa Barat, Indonesia 
WA: +6283111519064 (Anggi Lestari)

Telephone: +62227796954
Faxmile: +62227794122
Email: comdentunpad@gmail.com

 


Comdent: Communication Student Journal Supervised by:

View My Stats