Bibliometric analysis of research trends in information seeking on social media

Diemas Arya Komara, Hasan Abdul Rohman, Alifia Putri Rahmawaty, Farleynia Giovanni, Salsabila Raniyah Mumtaz

Abstract


Background: The rise of social media has transformed how individuals seek, process, and share information. However, the spread of misinformation and the challenge of low digital literacy present significant barriers to accurate information seeking. While previous research has focused on how information is disseminated, less attention has been given to how users actively search for reliable information on social media platforms. Purpose: This study aims to examine trends in information seeking on social media, focusing on the role of misinformation and digital literacy, while conducting a bibliometric analysis of the relevant literature. Methods:  A Systematic Literature Review (SLR) was combined with bibliometric analysis using Biblioshiny from the Bibliometrix R-package. Data were retrieved from the Scopus database, covering publications from 2020 to 2024, and a total of 627 articles were included after filtering. Results: The analysis identified the most influential publications, the most prolific authors, and dominant keywords. A co-occurrence network analysis was also conducted to map the connections among key concepts such as misinformation, digital literacy, anxiety, and information-seeking behavior. The findings reveal that misinformation remains a major challenge, especially during the COVID-19 pandemic, while digital literacy plays a significant role in shaping users’ information-seeking behavior. Notably, Dadaczynski, Hu, and Li emerged as the most productive authors, each contributing five publications. Prominent topics include infodemics, health literacy, and vaccine hesitancy. These findings highlight the importance of improving digital literacy and developing more effective communication strategies to navigate the evolving information ecosystem on social media.


Keywords


Bibliometric; digital literacy; information behavior; information seeking; social media

Full Text:

PDF

References


Ahmad, E. A. (2024). Revolutionizing learning: Leveraging social media platforms for empowering open educational resources. International Journal of E-Learning and Higher Education (IJELHE), 19(1), 83–106. https://doi.org/10.24191/ijelhe.v19n1.1915

Aïmeur, E., Amri, S., & Brassard, G. (2023). Fake news, disinformation and misinformation in social media: A review. Social Network Analysis and Mining, 13(1), 30. https://doi.org/10.1007/s13278-023-01028-5

Ali, S. H., Foreman, J., Tozan, Y., Capasso, A., Jones, A. M., & DiClemente, R. J. (2020). Trends and predictors of COVID-19 information sources and their relationship with knowledge and beliefs related to the pandemic: Nationwide cross-sectional study. JMIR Public Health and Surveillance, 6(4), e21071. https://doi.org/10.2196/21071

Allington, D., Duffy, B., Wessely, S., Dhavan, N., & Rubin, J. (2021). Health-protective behaviour, social media usage and conspiracy belief during the COVID-19 public health emergency. Psychological Medicine, 51(10), 1763–1769. https://doi.org/10.1017/S003329172000224X

Almeida, C., Macedo-Rouet, M., De Carvalho, V. B., Castilhos, W., Ramalho, M., Amorim, L., & Massarani, L. (2023). When does credibility matter? The assessment of information sources in teenagers navigation regimes. Journal of Librarianship and Information Science, 55(1), 218–231. https://doi.org/10.1177/09610006211064647

Apriana, D., Mulyani, H. S., & Kusmayadi, I. M. (2023). Akurasi pemberitaan vaksin Covid-19 pada Liputan6. Com. Comdent: Communication Student Journal, 1(1), 88–101. https://doi.org/10.24198/comdent.v1i1.45222

Apuke, O. D., & Omar, B. (2021). Fake news and COVID-19: Modelling the predictors of fake news sharing among social media users. Telematics and Informatics, 56, 101475. https://doi.org/10.1016/j.tele.2020.101475

Aria, M., & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959–975. https://doi.org/10.1016/j.joi.2017.08.007

Bashir, I., Malik, A., & Mahmood, K. (2021). Social media use and information-sharing behaviour of university students. IFLA Journal, 47(4), 481–492. https://doi.org/10.1177/0340035221991564

Basu, A., Kim, H. H., Basaldua, R., Choi, K. W., Charron, L., Kelsall, N., Hernandez-Diaz, S., Wyszynski, D. F., & Koenen, K. C. (2021). A cross-national study of factors associated with women’s perinatal mental health and wellbeing during the COVID-19 pandemic. PloS One, 16(4), e0249780. https://doi.org/10.1371/journal.pone.0249780

Chowdhury, N., Khalid, A., & Turin, T. C. (2023). Understanding misinformation infodemic during public health emergencies due to large-scale disease outbreaks: A rapid review. Journal of Public Health, 31(4), 553–573. https://doi.org/10.1007/s10389-021-01565-3

Desai, B., Piliai, S., & Damle, P. (2021). Social media, misinformation and Covid-19. Turkish Journal of Computer and Mathematics Education, 12(2), 1941–1954. https://doi.org/10.17762/turcomat.v12i2.1778

Donthu, N., Kumar, S., Mukherjee, D., Pandey, N., & Lim, W. M. (2021). How to conduct a bibliometric analysis: An overview and guidelines. Journal of Business Research, 133, 285–296. https://doi.org/10.1016/j.jbusres.2021.04.070

Drouin, M., McDaniel, B. T., Pater, J., & Toscos, T. (2020). How Parents and Their Children Used Social Media and Technology at the Beginning of the COVID-19 Pandemic and Associations with Anxiety. Cyberpsychology, Behavior, and Social Networking, 23(11), 727–736. https://doi.org/10.1089/cyber.2020.0284

Gon, M. (2021). Local experiences on Instagram: Social media data as source of evidence for experience design. Journal of Destination Marketing & Management, 19, 100435. https://doi.org/10.1016/j.jdmm.2020.100435

Hernandez, L. D., Fischer, R., & Zeller, A. (2024). Health information, what do people search and where? A cross-sectional online survey study in the adult Swiss population. Plos One, 19(10), e0312120. https://doi.org/10.1371/journal.pone.0312120

Hidayatullah, N. M., Bani, B., Angelia, C., Nurhidayati, H., & Ningrum, S. A. R. (2024). Analisis bibliometrik: Penelitian technology acceptance model tahun 2014-2023 menggunakan Bibliometrik dan Vosviewer. Comdent: Communication Student Journal, 2(1), 138–158. https://doi.org/10.24198/comdent.v2i1.58290

Igbinovia, M. O., Okuonghae, O., & Adebayo, J. O. (2021). Information literacy competence in curtailing fake news about the COVID-19 pandemic among undergraduates in Nigeria. Reference Services Review, 49(1), 3–18. https://doi.org/10.1108/RSR-06-2020-0037

Keshavarz, H. (2021). Evaluating credibility of social media information: Current challenges, research directions and practical criteria. Information Discovery and Delivery, 49(4), 269–279. https://doi.org/10.1108/IDD-03-2020-0033

Khatri, D. (2021). Use of social media information sources: A systematic literature review. Online Information Review, 45(6), 1039–1063. https://doi.org/10.1108/OIR-04-2020-0152

Komara, D. A., & Widjaya, S. N. (2024). Memahami Perilaku Informasi Gen-Z dan Strategi Melawan Disinformasi: Sebuah Tinjauan Literatur Penggunaan Media Sosial. Jurnal Pustaka Ilmiah, 10(2), 155–174. https://doi.org/10.20961/jpi.v10i2.85775

Liu, C., & Liu, Y. (2020). Media exposure and anxiety during COVID-19: The mediation effect of media vicarious traumatization. International Journal of Environmental Research and Public Health, 17(13), 4720. https://doi.org/10.3390/ijerph17134720

Liu, P. L. (2020). COVID-19 Information Seeking on Digital Media and Preventive Behaviors: The Mediation Role of Worry. Cyberpsychology, Behavior, and Social Networking, 23(10), 677–682. https://doi.org/10.1089/cyber.2020.0250

Machin-Mastromatteo, J. D. (2021). Information and digital literacy initiatives. Information Development, 37(3), 329–333. https://doi.org/10.1177/02666669211031695

Marcella-Hood, M., & Marcella, R. (2023). Purposive and non-purposive information behaviour on Instagram. Journal of Librarianship and Information Science, 55(3), 634–657. https://doi.org/10.1177/09610006221097974

McNicholas, C., & Marcella, R. (2024). Information behaviour in high risk decision making: Study of international postgraduates. Journal of Information Science, 50(6), 1525–1540. https://doi.org/10.1177/01655515221124080

Montesi, M. (2021). Human information behavior during the Covid-19 health crisis. A literature review. Library & Information Science Research, 43(4), 101122. https://doi.org/10.1016/j.lisr.2021.101122

Naeem, S. B., & Bhatti, R. (2020). The Covid‐19 ‘infodemic’: A new front for information professionals. Health Information & Libraries Journal, 37(3), 233–239. https://doi.org/10.1111/hir.12311

Nguyen, M. H. (2021). Managing Social Media Use in an “Always-On” Society: Exploring Digital Wellbeing Strategies That People Use to Disconnect. Mass Communication and Society, 24(6), 795–817. https://doi.org/10.1080/15205436.2021.1979045

Nikou, S., De Reuver, M., & Mahboob Kanafi, M. (2022). Workplace literacy skills—How information and digital literacy affect adoption of digital technology. Journal of Documentation, 78(7), 371–391. https://doi.org/10.1108/JD-12-2021-0241

Olan, F., Jayawickrama, U., Arakpogun, E. O., Suklan, J., & Liu, S. (2024). Fake news on Social Media: The Impact on Society. Information Systems Frontiers, 26(2), 443–458. https://doi.org/10.1007/s10796-022-10242-z

Putri, D. A., Prijana, P., & Chigbundu, M. C. (2024). Information needs and information-seeking behavior of university students in Bandung Raya. Jurnal Kajian Informasi & Perpustakaan, 12(2), 183–204. https://doi.org/10.24198/jkip.v12i2.51367

Reddy, P., Chaudhary, K., & Hussein, S. (2023). A digital literacy model to narrow the digital literacy skills gap. Heliyon, 9(4). https://www.cell.com/heliyon/fulltext/S2405-8440(23)02085-6

Santos, M. L. B. dos. (2022). The “so-called” UGC: An updated definition of user-generated content in the age of social media. Online Information Review, 46(1), 95–113. https://doi.org/10.1108/OIR-06-2020-0258

Sarkar, S., Choudhary, G., Shandilya, S. K., Hussain, A., & Kim, H. (2022). Security of zero trust networks in cloud computing: A comparative review. Sustainability, 14(18), 11213. https://doi.org/10.3390/su141811213

Singh, N., & Banga, G. (2022). Media and information literacy for developing resistance to ‘infodemic’: Lessons to be learnt from the binge of misinformation during COVID-19 pandemic. Media, Culture & Society, 44(1), 161–171. https://doi.org/10.1177/01634437211060201

Tang, L., & Zou, W. (2021). Health Information Consumption under COVID-19 Lockdown: An Interview Study of Residents of Hubei Province, China. Health Communication, 36(1), 74–80. https://doi.org/10.1080/10410236.2020.1847447

Tangcharoensathien, V., Calleja, N., Nguyen, T., Purnat, T., D’Agostino, M., Garcia-Saiso, S., Landry, M., Rashidian, A., Hamilton, C., & AbdAllah, A. (2020). Framework for managing the COVID-19 infodemic: Methods and results of an online, crowdsourced WHO technical consultation. Journal of Medical Internet Research, 22(6), e19659. https://doi.org/10.2196/19659

Thomas, L., Orme, E., & Kerrigan, F. (2020). Student loneliness: The role of social media through life transitions. Computers & Education, 146, 103754. https://doi.org/10.1016/j.compedu.2019.103754

Vodă, A. I., Cautisanu, C., Grădinaru, C., Tănăsescu, C., & de Moraes, G. H. S. M. (2022). Exploring digital literacy skills in social sciences and humanities students. Sustainability, 14(5), 2483. https://doi.org/10.3390/su14052483

Widjaya, S. N., & Komara, D. A. (2023). Information behavior and psychological well-being: A review of the literature on social media use. Record and Library Journal, 9(2), 319–333. https://doi.org/10.20473/rlj.V9-I2.2023.319-333




DOI: https://doi.org/10.24198/comdent.v3i1.62725

Refbacks

  • There are currently no refbacks.


Copyright (c) 2025 The Author(s)

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Comdent: Communication Student Journal Indexed by:

Editorial Office of Comdent: Communication Student Journal:

Faculty of Communication Science, Universitas Padjadjaran

Jl. Raya Bandung-Sumedang KM. 21 Jatinangor, Sumedang 45363, Jawa Barat, Indonesia 
WA: +6283111519064 (Anggi Lestari)

Telephone: +62227796954
Faxmile: +62227794122
Email: comdentunpad@gmail.com

 


Comdent: Communication Student Journal Supervised by:

View My Stats