Jurnal Kajian Informasi & Perpustakaan
type: channel
description: ISSN 2303-2677 (Print) ISSN 2540-9239 (Online) Jurnal Kajian Informasi & Perpustakaan is a double peer-reviewed journal taken from research and study reports on Information and Library Science. Jurnal Kajian Informasi & Perpustakaan is published twice annually (June and December) by the journal editors from the Library Study Program Faculty of Communication Science, Universitas Padjadjaran in cooperation with the Ikatan Sarjana Ilmu Perpustakaan dan Informasi Indonesia (ISIPII). Jurnal Kajian Informasi & Perpustakaan accredited by Ministry of Education, Culture, Research and Technology of the Republic of Indonesia (Peringkat 2/Sinta 2) based on SK No. 79/E/KPT/2023 about Peringkat Akreditasi Jurnal Ilmiah Periode I Tahun 2023. Every received article will be reviewed by the journal editors and external editors and reviewers who are competent in each related field. The review uses double-blind peer review before the journal is published. Jurnal Kajian Informasi & Perpustakaan will publish selected paper under a Creative Commons Attribution ShareAlike 4.0 International License. The study area of this journal are librarianship, information and archives, including: Library Management. The control and supervision of a library or library system, including planning, budgeting, policymaking, personnel management, public relations, and program assessment, with responsibility for results. Digital Library and Repositories. A library in which a significant proportion of the resources are available in machine-readable format, accessible by means of computers. The physical space (building, room, area) reserved for the permanent or intermediate storage of archival materials. To preserve and protect archival collections, modern repositories are equipped to meet current standards of environmental control and security. Organization of Information. Information organization establishes the conceptual framework for organizing and retrieving information, including the study of systems and…
publisher: Universitas Padjadjaran
language: en-US
publication name: Jurnal Kajian Informasi & Perpustakaan
issn: 2303-2677
copyright: 1. Preamble Jurnal Kajian Informasi & Perpustakaan (JKIP) is committed to the principles of Open Access and the widest possible dissemination of scholarly research. This Copyright Notice outlines the terms under which articles are published in JKIP, emphasizing author copyright retention and the Creative Commons license that governs the use of published works. Our aim is to protect the rights of authors while ensuring that their research can be freely accessed, shared, and built upon by the global academic community and the public. 2. Copyright Ownership Authors who publish their articles in Jurnal Kajian Informasi & Perpustakaan (JKIP) retain full copyright of their work. Authors grant JKIP a license for first publication. 3. Publishing License and User Rights All articles published in JKIP are licensed under the Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) license. Thislicense permits users, including readers and the general public, to: Share: Copy and redistribute the material in any medium or format. Adapt: Remix, transform, and build upon the material. Under the following conditions: Attribution (BY): Users must give appropriate credit to the author(s) and JKIP as the original source of publication (including the article title, author(s) names, journal name, volume, issue, page numbers, year, and DOI). A link to the original article and the CC BY-SA 4.0 license must be provided, and users must indicate if any changes were made to the material. ShareAlike (SA): If the material is remixed, transformed, or built upon, the modified material must be distributed under the same CC BY-SA 4.0 license as the original. The full terms of the CC BY-SA 4.0 license can be found at: https://creativecommons.org/licenses/by-sa/4.0/. This licensing arrangement ensures broad accessibility and encourages the use and circulation of research while respecting the rights of authors and the efforts of the journal. 4. Authors' Rights for Reuse of Their Own Wor…
items: Exploring WhatsApp groups as a digital collection sharing platform for libraries
items: Information management of critical knowledge in an IT consulting company
items: Trust factors in collaborative and shared knowledge management of the Museum Konperensi Asia-Afrika librarians
items: Digital preservation of electronic theses and dissertations through self-deposit in institutional repositories
items: Handicraft programs and library transformation for social inclusion to develop Generation Z's hard skills
items: Conservation and preservation of philological collections at the Bengkulu state museum
items: Social inclusion library program in Balikpapan and Bontang, East Kalimantan
items: Demographic variables, service quality and web search skills as determinants of IRs utilization in universities in Kwara State
items: Transforming digital literacy services through virtual reading rooms
items: Media and information literacy among college students in Aizawl, Mizoram

Exploring WhatsApp groups as a digital collection sharing platform for libraries
type: item
description: Background: WhatsApp Groups (WAGs) are widely used as communication and collaboration tools among librarians. However, their role in digital collection sharing and informal interlibrary loan has received little attention, particularly in developing-country contexts. Understanding how WAGs can support library resource sharing addresses this research gap. Purpose: This study aims to explore how librarians use WAGs as a platform for digital collection sharing to fulfil users' information needs and to examine their potential as an informal extension of the interlibrary loan system. Methods: Non-participant observation was conducted in several WhatsApp groups of librarians in Indonesia. The study focused on how group members requested and shared digital resources, such as journal articles and ebooks, during their daily professional communication. Results: Findings indicated that some librarians actively used WAGs to exchange digital collections. Members posted requests for specific articles or ebooks, and others responded by sharing full-text files when available. This practice fostered collaboration and helped overcome subscription and budget constraints. However, challenges such as copyright compliance, file-size constraints, limited information organization, and data privacy and security issues were also identified. Conclusion: WAGs can informally replicate the functions of formal resource-sharing systems, offering flexible, low-cost opportunities for collaboration. Effective implementation requires clear regulations, membership controls, attention to privacy and security, and appropriate training. Implications: In practice, WAGs offer a lightweight, cost-effective model for library collaboration. Theoretically, this study contributes empirical evidence on informal digital collection sharing, informing policies and governance strategies for library digital resources and AI-adjacent platform-mediated knowledge exchange.
creator: Maisyatus Su'adaa Irfana
creator: Dian Arya Susanti
creator: Nove Eka Variant Anna
creator: Gwen Rounds
rights: Copyright (c) 2026 Author(s) https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-06-30
publication date: 2026-06-30
volume: 14
number: 1
starting page: 1
ending page: 16
doi: 10.24198/jkip.v14i1.68484

Information management of critical knowledge in an IT consulting company
type: item
description: Background: Knowledge Management (KM) plays a crucial role in supporting organizational sustainability, particularly in IT consulting firms where knowledge is predominantly tacit, experience-based, and vulnerable to loss. Many consulting organizations face difficulties identifying which knowledge is truly critical and how to manage it as reusable organizational information. Purpose: This study aimed to identify, prioritize, and manage critical knowledge aligned with organizational strategy at PT XYZ, an IT consulting company. Methods: Using a mixed qualitative–quantitative approach, this study followed six stages: contextual knowledge scoping, tacit knowledge elicitation, knowledge structuring, critical knowledge assessment using Critical Knowledge Factors (CKF), prioritization using Analytical Hierarchy Process (AHP), and repository design for knowledge preservation. Results: The study identified 24 structured knowledge areas, of which 20 were classified as critical. AHP analysis indicated that Gaining Commitment, Reading Opportunities, and Marketing Strategy were the highest priority knowledge assets, primarily embedded in sales and marketing activities. Conclusion: This study demonstrates how tacit knowledge can be transformed into structured organizational information aligned with strategic processes through an information management perspective. Theoretically, this study contributes to information science by conceptualizing critical knowledge as information objects organized through metadata, lifecycle governance, and repository preservation. Implications: In practice, these findings provide the IT consulting firm with a structured approach to safeguarding critical tacit knowledge, reducing reliance on individuals, and strengthening organizational memory. However, the study is limited to a single organizational context, relies on expert judgment, and presents a repository design that remains conceptual rather than technically implemented.
creator: Bambang Widoyono
creator: Ristu Saptono
creator: Arif Rohmadi
creator: Endar Wihidayat
creator: Akhmad Syaifuddin
creator: Brilyan Hendrasuryawan
rights: Copyright (c) 2026 Author(s) https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-06-30
publication date: 2026-06-30
volume: 14
number: 1
starting page: 17
ending page: 36
doi: 10.24198/jkip.v14i1.67577

Trust factors in collaborative and shared knowledge management of the Museum Konperensi Asia-Afrika librarians
type: item
description: Background: This study highlights the significance of knowledge sharing in special libraries, particularly the library of the Museum Konperensi Asia-Afrika, for preserving information and enhancing service quality. Trust has been identified as a crucial factor facilitating knowledge sharing among librarians, creating an open and collaborative work environment. Purpose: The objective of this study is to analyze the role of trust in supporting knowledge sharing among librarians at the library of the Museum Konperensi Asia-Afrika. Methods: A qualitative case study approach, involving in-depth interviews, literature review, and document analysis. Results: The findings reveal that trust among librarians fosters openness in sharing both explicit and tacit knowledge and cultivates a collaborative work climate. Moreover, strong trust enhances librarians' motivation to share knowledge, positively impacting the quality of services provided to library users. High-quality communication, solid professional experience, proven skills, and egalitarian organizational culture all contribute to strengthening this process by fostering transparency and mutual respect. Interactions, both formal and informal, play a vital role in maintaining collaboration and resolving problems. Conclusions: This study confirms that trust is an important factor in promoting effective knowledge sharing in Museum Konperensi Asia-Afrika library. Trust between librarians facilitates effective collaboration, an open work environment, and the exchange of technical and confidential knowledge. Implications: This study concludes that trust is a fundamental element in promoting effective knowledge sharing within the MKAA Library, enabling collaborative practices and the exchange of technical as well as sensitive information. The implications of this study are twofold: practically, it suggests that library management should prioritize trust-building strategies to enhance collaboration and service quality; theoretica…
creator: Reginawati Silalahi
creator: Yunus Winoto
creator: Ute Lies Siti Khadijah
rights: Copyright (c) 2026 Author(s) https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-06-30
publication date: 2026-06-30
volume: 14
number: 1
starting page: 37
ending page: 54
doi: 10.24198/jkip.v14i1.67724

Digital preservation of electronic theses and dissertations through self-deposit in institutional repositories
type: item
description: Background: Digital preservation of Electronic Theses and Dissertations (ETD) is fundamental to sustaining scholarly output in higher education institutions; however, empirical investigations into user satisfaction and socio-technical challenges within self-deposit models globally remain limited, especially in local Indonesian context. Purpose: This study examined satisfaction levels and implementation challenges in ETD digital preservation through self-deposit in the institutional repository of Universitas Andalas, Indonesia. Methods: Employing a sequential mixed-methods design, quantitative data were collected via a satisfaction survey administered to 174 students who completed the self-deposit process. Analysis used descriptive statistics and validity testing in SPSS, while qualitative insights were derived from semi-structured interviews with repository administrators and library staff, supplemented by workflow observations and analyzed through thematic analysis. Results: Results revealed a procedurally structured self-deposit workflow constrained by technical limitations: students reported moderate overall satisfaction (M = 3.46), with the lowest ratings for system performance, especially stability and upload speed, and persistent difficulties with file uploads, metadata completion, and comprehension of deposit guidelines. Conversely, administrative support received the highest satisfaction scores, highlighting users' continued reliance on human assistance. Conclusion: Self-deposit alone is insufficient for effective ETD preservation in resource-constrained environments; its sustainability hinges on integrating a robust technical infrastructure with consistent human support to bridge the socio-technical gap between system design and user capabilities. Implications: Theoretically, this study contributes to digital preservation literature by foregrounding socio-technical interdependencies in self-deposit adoption beyond Western contexts. In practice, it offers ac…
creator: Desriyeni Desriyeni
creator: Andi Saputra
creator: Shamila Mohamed Shuhidan
creator: Leni Marsih
creator: Ridha Hasnul Ulya
rights: Copyright (c) 2026 Author(s) https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-06-30
publication date: 2026-06-30
volume: 14
number: 1
starting page: 55
ending page: 68
doi: 10.24198/jkip.v14i1.69643

Handicraft programs and library transformation for social inclusion to develop Generation Z's hard skills
type: item
description: Background: This study examines library transformation through social inclusion, focusing on skills development programs for Generation Z implemented by Omah Sinau and Ilham community libraries in Jambi City. There is a need for more information on how community libraries that are already based on social inclusion develop the knowledge and skills of Gen Z. Purpose: The study aimed to understand how Omah Sinau and Ilham community libraries have transformed into innovative and inclusive spaces and become hubs for creative, social, and digital activities for Gen Z. Methods: This study employed a qualitative research design. Informants were selected through purposive sampling, including government officials, community library managers, and Gen Z members. Results: Findings revealed that Gen Z female members were the dominant group, accounting for approximately 62%, and were primarily students. Findings also found that the skills development program involving handicrafts among Gen Z was implemented through exploration, socialization, and action phases. Findings also demonstrated that the handicraft products produced included bags, decorative flowers, piggy banks, decorative lamps, children’s toys, souvenirs, hand soap, beads, food-grade items, and decorative flower stems. Conclusion: The Gen Z skills development program developed by Omah Sinau and Ilham community libraries is not merely about meeting their needs, but also a strategic step towards transforming libraries into relevant, innovative, and inclusive spaces. Implication: This study replicates the economic and skills empowerment of Gen Z, the transformation of spaces and facilities, and multi-stakeholder collaboration. It has implications for a paradigm shift in the functions of public libraries and motor learning methods (such as handicrafts) of Gen Z.
creator: Muhammad Rum
creator: Syamsuddin Syamsuddin
creator: Makmur Harun
rights: Copyright (c) 2026 Author(s) https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-06-30
publication date: 2026-06-30
volume: 14
number: 1
starting page: 69
ending page: 86
doi: 10.24198/jkip.v14i1.66805

Conservation and preservation of philological collections at the Bengkulu state museum
type: item
description: Background: The Bengkulu State Museum houses a variety of rare collections that represent the culture of the Bengkulu people. One of the rare collections housed in this museum is the philology collection. The museum conducts conservation and preservation efforts to extend the lifespan of its philological collection materials. Purpose: This study examined the conservation and preservation methods used by the Bengkulu State Museum to protect its philological collection. Methods: The researcher used a descriptive qualitative method. Data was collected through interviews, direct observation, and document analysis. This research was conducted in March 2025. The data analysis had three main steps: coding the data, presenting or organizing the data, and drawing and checking conclusions. Results: Findings indicated that the Museum used three main methods to protect the collection: active preservation, passive preservation, and digital preservation through digitization. Conclusion: The Bengkulu State Museum carries out conservation and preservation activities for its philological collections through active and passive conservation measures. Active conservation activities are also optimized by using organic materials, such as spices, to reduce reliance on chemicals in collection care. Passive conservation includes implementing collection care procedures as outlined in the Collection Care SOP. Digital preservation involves converting the philological collection into a digital format. Implications: The findings highlight the need to enhance funding, facilities, and the availability of qualified experts to support optimal conservation practices. The use of natural materials and collaboration in digital preservation are crucial strategies to address limited resources and ensure the sustainability of collection preservation.
creator: Dewi Suryani Sigiro
creator: Nurhayati Darubekti
creator: Fransiska Timoria Samosir
creator: Rahmat Alifin Valentino
rights: Copyright (c) 2026 Author(s) https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-06-30
publication date: 2026-06-30
volume: 14
number: 1
starting page: 87
ending page: 104
doi: 10.24198/jkip.v14i1.66991

Social inclusion library program in Balikpapan and Bontang, East Kalimantan
type: item
description: Background: The Social Inclusion-Based Library Transformation Program (TPBIS) or the National Library’s social inclusion library program is expected to transform libraries into learning spaces and centers of community empowerment. However, the reality in the field does not fully align with this expectation. Many activities remain ceremonial, resulting in a suboptimal impact on the community. Purpose: This study aimed to analyze the implementation of the social inclusion library program in Balikpapan City and Bontang City, East Kalimantan, as well as to conduct a comparative analysis of the program’s implementation in both regions. Methods: This study used a qualitative descriptive approach, including document analysis, observation, and interviews, to compare the implementation of social inclusion in libraries in Balikpapan and Bontang. Results: The study found differences in the implementation of social inclusion libraries in Balikpapan and Bontang. Balikpapan implemented fewer programs with limited innovation, while Bontang developed a more diverse set of activities through cross-sector collaboration. Conclusion: In conclusion, Balikpapan has implemented only a few programs, with limited innovation and minimal impact on community welfare, despite a relatively large budget. In contrast, Bontang, with a smaller budget, has developed a more diverse range of activities through cross-sector collaboration that supports literacy, skills training, and local MSMEs. Implications: The findings suggest that strengthening partnerships, reducing ceremonial activities, and developing impactful, community-oriented programs are key to improving libraries’ effectiveness in promoting social inclusion. Theoretically, the study emphasizes the importance of collaboration and innovation over financial resources in implementing social inclusion libraries.
creator: Moh Ilham A Hamudy
creator: M Saidi Rifki
rights: Copyright (c) 2026 Author(s) https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-06-30
publication date: 2026-06-30
volume: 14
number: 1
starting page: 105
ending page: 124
doi: 10.24198/jkip.v14i1.67532

Demographic variables, service quality and web search skills as determinants of IRs utilization in universities in Kwara State
type: item
description: Background: Institutional Repositories (IRs) are an initiative by librarians to protect and make the intellectual content of lecturers easier to access. Purpose: This study examines demographic variables, service quality and web-search skills as determinants of IRs utilization in universities in Kwara State. Method: This study adopted a descriptive survey method. The study population comprised university lecturers in Kwara State. This study adopted a simple random sampling technique. This sampling technique ensured that all respondents had an equal chance of being selected for the study. The study used the Roasoft sample size calculator to determine the sample size for a population of 2144 at the 0.05 level of significance, yielding a sample size of 326. The study used a questionnaire as an instrument for data collection and descriptive statistics, including frequencies, tables and percentages, were used for data analysis. Results: The study found that promptness, skills, competencies, responsiveness and empathy as service quality factors influenced lecturers’ utilization of institutional repositories in universities in Kwara State. Conclusion: The study finds that robust information search skills, improved internet-based services, timely data-based information, organized information search services and processed information services, such as web search skills, positively influence IR utilization among lecturers at Kwara State University. Implication: The study recommends engaging lecturers in activities that will help them make greater use of IR.
creator: Fatima Modupe Temim
creator: Abdulwahab Olarenwaju Issa
creator: Kennedy Arebamen Eiriemiokhale
rights: Copyright (c) 2026 Author(s) https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-06-30
publication date: 2026-06-30
volume: 14
number: 1
starting page: 125
ending page: 144
doi: 10.24198/jkip.v14i1.70408

Transforming digital literacy services through virtual reading rooms
type: item
description: Background: The development of digital technology and changes in information access patterns encourage libraries in educational institutions to transform literacy services into digital forms, one of which is the virtual reading room, an alternative reading service, such as Universitas Terbuka (UT)’s digital library. Purpose: This study aimed to analyze the transformation of digital literacy services through virtual reading rooms in supporting information access, utilization of digital sources, and user digital literacy practices. Methods: This research used a qualitative case study approach. Data were obtained through observations of the virtual reading room platform and in-depth interviews with two management representatives, one active user tutor, and eight UT student representatives from various service areas. Interview data were analyzed to answer research questions. Results: Findings indicated that Virtual Reading Rooms had transformed libraries from physical reading and discussion spaces into digital services accessible beyond spatial and temporal constraints. This transformation expanded access to integrated academic resources that supported students' daily learning activities. Findings also revealed that tutors and students continued to face challenges related to disparities in digital competency, the ability to use digital resources, and unequal digital infrastructure across regions. Additionally, challenges remained in service management and long-term sustainability. Conclusion: Virtual reading rooms are a relevant and strategic form of digital literacy service transformation to address the need for information access in the digital era. Implications: These findings offer practical guidance for libraries and educational institutions for developing adaptive, sustainable digital literacy services, and are expected to contribute to the literature on digitalization and libraries' digital transformation.
creator: Dian Wardiana Sjuchro
creator: Rina Fitriana
creator: Ronny Yudhi Septa Priana
rights: Copyright (c) 2026 Author(s) https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-06-30
publication date: 2026-06-30
volume: 14
number: 1
starting page: 145
ending page: 158
doi: 10.24198/jkip.v14i1.69363

Media and information literacy among college students in Aizawl, Mizoram
type: item
description: Background: This paper examines the challenges posed by the rapid growth of mobile phone and internet usage in India, particularly in Aizawl, Mizoram, and the proliferation of false information and its decimation. As digital media rapid growth increases with the advancement and development of readily accessible technological devices, such as mobile phones. Purpose: This study aimed to describe the media and information literacy among college students in Aizawl, Mizoram. Methods: This study used a mixed-methods research design, integrating both qualitative and quantitative methodologies. Results: Furthermore, contextualized social media literacy within the Mizoram context was examined, along with the factors influencing the local population’s awareness and skills for navigating the digital landscape. The findings contributed to examining college students as primary consumers of digital media across various platforms and to the broader discourse on digital media literacy regarding misinformation and disinformation, emphasizing the importance of developing analytical and ethical competencies. The study explored the impact of critical digital literacy activities on enhancing participants’ social media and information literacy awareness. Conclusion: The findings are based on college students in Aizawl, with a comprehension of its regional ethnic culture, shedding light on the potential benefits of such interventions for studying media literacy and countering the spread of false information among college students and institutions in Aizawl, Mizoram. Implications: The study highlights the importance of integrating digital and media literacy programs into higher education in Aizawl. These programs should focus on developing students’ critical thinking and ethical understanding in using and evaluating online information.
creator: S. Lalruatsanga
creator: Ratnamala Vanamamalai
rights: Copyright (c) 2026 Author(s) https://creativecommons.org/licenses/by-sa/4.0
license: https://creativecommons.org/licenses/by-sa/4.0
date: 2026-06-30
publication date: 2026-06-30
volume: 14
number: 1
starting page: 159
ending page: 172
doi: 10.24198/jkip.v14i1.69304