Factors associated with men’s skincare sales at Shopee Indonesia e-commerce
Abstract
Men's skincare use is increasing, along with the awareness of its importance. Shopee, as one of the largest e-commerce platforms in Indonesia, has become the main place for purchasing men's skincare products. However, study on the factors influencing men's skincare sales at e-commerce is still limited. This research aims to identify the factors associated with men's skincare sales at Shopee Indonesia e-commerce. A cross-sectional study, utilizing data from the 100 best-selling men's skincare products on Shopee until September 2024, was conducted. The dependent variable is the number of men's skincare sales, and the independent variables are the number of reviews, type of store, type of product, active ingredients, brand ambassador, number of products in one package, rating, price, free shipping feature, and discount. We analyzed the data using univariate descriptive, bivariate chi-square, and multivariate logistic regression analysis. SPSS 25 was used for all statistical analyses. The bivariate analysis results indicate that the number of reviews, product type, and rating have a significant relationship with men's skincare sales (p-values of p=0.000, p=0.076, and p=0.020). The logistic regression test showed that the variable number of reviews is the only variable that has a significant value with men's skincare sales (OR value of 132.021; CI=28.076-620.801; p=0.000). Thus, it can be concluded that the most associated factor with men's skincare sales at Shopee Indonesia's e-commerce until September 2024 is the number of reviews. Products with 376 or more reviews tend to have 132 times higher sales than products with fewer than 376 reviews.
Keywords
References
Abdillah, R. F., & Pramesti, A. N. (2024). DAMPAK RATING DAN ULASAN KONSUMEN TERHADAP KEPUTUSAN. November, 1480–1494.
Agustin, N., & Amron, A. (2022). Pengaruh Influencer Marketing Dan Persepsi Harga Terhadap Minat Beli Skincare Pada Tiktok Shop.
Kinerja, 5(01), 49–61. https://doi.org/10.34005/kinerja.v5i01.2243
Alamin, Z., Missouri, R., Sutriawan, S., Fathir, F., & Khairunnas, K. (2023). Perkembangan E-commerce: Analisis Dominasi Shopee sebagai Primadona Marketplace di Indonesia. J-ESA (Jurnal Ekonomi Syariah), 6(2), 120–131. https://doi.org/10.52266/jesa.v6i2.2484
Alawiyah, T. (2023). Pengaruh Promo Gratis Ongkos Kirim Dan Online Customer Review Terhadap Keputusan Pembelian Produk Skincare Pada Event Tanggal Kembar (Studi Pada Pengguna Aplikasi Shopee). Jurnal Pendidikan Dan Konseling, 5(1), 5418–5426.
Ariani, A. M., Nasution, S. L., & Hendry, R. S. M. (2024). Analisis Kualitas Produk, Harga, Online Customer Review Dan Online Customer Rating Terhadap Minat Beli Skincare Skintific Shopee Online Shop. GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal Dan Pembangunan, 10(3), 272–282.
Ayad, A. A., Mae, S., Sophia, C. B., & Remoroso, C. B. (2024). International Journal of Research in Education Humanities and Commerce THE POWER OF ONLINE REVIEWS : ANALYSIS OF CUSTOMERS ’ PERCEPTION AND PURCHASING DECISIONS IN SKIN CARE PRODUCTS International Journal of Research in Education Humanities and Commerce. 05(01), 242–250.
Ayuda, F., & Musfar, T. F. (2023). Tantangan tradisi: eksplorasi motivasi gaya hidup pria dalam pembelian produk perawatan kulit dan kecantikan di Kota Pekanbaru. Prosiding Seminar Nasional UNIMUS, 6(18), 324–329.
Azizah Fitriani; Alimuddin Rizal. (2024). Pengaruh Online Customer Review, Online Customer Rating, Diskon Flashsale dan Kemudahan Transaksi terhadap Keputusan Pembelian Pada Marketplace Shopee. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 6(5), 4239–4253. https://doi.org/10.47467/alkharaj.v6i5.1617
Capriati, F., & Hikmah. (2024). Pengaruh Kualitas Produk, Ulasan Produk Dan Kepercayaan Terhadap Keputusan Pembelian Pada Marketplace Shopee Di Kota Batam. SCIENTIA JOURNAL: Jurnal Ilmiah Mahasiswa, 1–10.
https://forum.upbatam.ac.id/index.php/scientia_journal/article/view/8385%0Ahttps://forum.upbatam.ac.id/index.php/scientia_journal/article/download/8385/3643
Charlotte P. Castillo, P. (2023). Factors Influencing Men’s Intention to Purchase Skincare Products and Services in the Philippines. International Journal of Research Publications, 133(1), 68–105. https://doi.org/10.47119/ijrp1001331920235489
Choirunnida, A., & Prabowo, R. E. (2024). Kualitas Produk, Persepsi Harga dan Online Customer Review terhadap Keputusan Pembelian pada E-Commerce Shopee di Kota Semarang. Journal of Management and Bussines (JOMB), 6(1), 263–274. https://doi.org/10.31539/jomb.v6i1.8986
Diana, A. M. R., & Azizah, N. (2024). Pengaruh Perceived Price, Perceived Quality, Dan Self Congruity Terhadap Customer Loyalty Melalui Repurchase Intention Sebagai Variabel Intervening (Studi Pada Konsumen Avoskin Di Shopee Mall). Journal of Economic, Bussines and Accounting (COSTING), 7(3), 6149–6163. https://doi.org/10.31539/costing.v7i3.7708
Diniyah, N., Hanum, F., & Apriantika, S. G. (2023). Transformasi Nilai Maskulinitas Laki-Laki Pengguna Kosmetik. Dimensia: Jurnal Kajian Sosiologi, 12(1), 61–72. https://doi.org/10.21831/dimensia.v12i1.58087
Dwi Maulina, R. (2023). Pengaruh Brand Image, Kualitas Produk dan Harga Terhadap Keputusan Pembelian Kosmetik Maybellin (Studi Pada Mahasiswi Universitas Islam Malang Angkatan 2019). Repository Unisma, 1–23. https://repository.unisma.ac.id/bitstream/handle/123456789/7011/S1_FIA_21901092009_RARE DWI MAULINA.pdf?sequence=1
Fadhlillah, A. D., & Hidayati, R. (2022). Analisi Pengaruh Ulasan Pelanggan, Citra Merk, Dan Intensitas Promosi Terhadap Pembuatan Keputusan Pembelian (Studi Empiris. Diponegoro Journal Of Management, 11, 1–13. https://ejournal3.undip.ac.id/index.php/djom/article/view/36590%0Ahttps://ejournal3.undip.ac.id/index.php/djom/article/download/36590/28129
Handayani, D. F. R., PA, R. W., & Nuryakin, N. (2021). The influence of e-service quality, trust, brand image on Shopee customer satisfaction and loyalty. Jurnal Siasat Bisnis, 25(2), 119–130. https://doi.org/10.20885/jsb.vol25.iss2.art3
Hanifah, N., & Wulandari, R. (2021). The influence of online customer reviews, ratings, and brand image of millennial e-commerce consumers in Indonesia on purchase decisions with trust as a mediator. The International Journal of Business and Management Research, 5(07), 2021. https://www.researchgate.net/publication/356508873
Harahap, R. A., Lita, R. P., & Meuthia, M. (2023). The Effect of Information Quality, Quantity, Credibility, Usefulness, and Adoption on Purchase Intention of Kahf Skincare at Shopee. Jurnal Manajemen Dan Kewirausahaan, 11(2), 171–183. https://doi.org/10.26905/jmdk.v11i2.10827
Jannah, M., Wahono, B., & Khalikussabir. (2019). Pengaruh Diskon Flash Sale, Rating dan Gratis Ongkos Kirim terhadap Keputusan Pembelian pada Marketplace Shopee. Jurnal Ilmiah Riset Manajemen, 10(13), 38–51. www.indotelko.com
Joko Widodo, Mukhamad Zulianto, M. W. B. S., Widodo, J., & Zulianto, M. (2022). Pengaruh Diskon Terhadap Keputusan Pembelian Marketplace Shopee (Studi Kasus Masyarakat Desa Kesilir Kabupaten Jember). Jurnal Pendidikan Ekonomi Akuntansi Dan Kewirausahaan (JPEAKU), 2(1), 24–29. https://doi.org/10.29407/jpeaku.v2i1.17979
Khotimmah, N., Giningroem, D. S. W. P., & Pitoyo, B. S. (2024). Pengaruh Citra Merek, Kualitas Produk, Online Customer Review, Dan Online Customer Rating Terhadap Keputusan Pembelian Produk Skincare Madame Gie (Studi Kasus Pada Mahasiswa Prodi Manajemen Universitas Bhayangkara Jakarta Raya Angkatan 2020). Indonesian Journal of Economics and Strategic Management (IJESM, 2(1), 826–844.
Khuong, M. N., & Duyen, H. T. M. (2016). Personal Factors Affecting Consumer Purchase Decision towards Men Skin Care Products — A Study in Ho Chi Minh City, Vietnam. International Journal of Trade, Economics and Finance, 7(2), 44–50.
https://doi.org/10.18178/ijtef.2016.7.2.497
Kurniawati, A., & Ariyani, N. (2022). Strategi Promosi Penjualan pada Marketplace Shopee. Propaganda, 2(1), 65–79. https://doi.org/10.37010/prop.v2i1.514
Leonardi, A. C. (2024). The Influence of Advertising , Brand Image , and Product Quality on Purchase Decisions of Skincare Beauty Products in Medan. 24(April), 75–88.
Nawiyah, N., Kaemong, R. C., Ilham, M. A., & Muhammad, F. (2023). Penyebab Pengaruhnya Pertumbuhan Pasar Indonesia Terhadap Produk Skin Care Lokal Pada Tahun 2022. ARMADA : Jurnal Penelitian Multidisiplin, 1(12), 1390–1396. https://doi.org/10.55681/armada.v1i12.1060
Noviyani, P. S. R. E. P. (2023). SENTRI : Jurnal Riset Ilmiah. SENTRI: Jurnal Riset Ilmiah, 2(4), 1275--1289. https://www.researchgate.net/publication/381100251_HUBUNGAN_MOTIVASI_IBU_DUKUNGAN_KELUARGA_DAN_PERAN_BIDAN_TERHADAP_KUNJUNGAN_NIFAS_DI_PUSKESMAS_MARIPARI_KABUPATEN_GARUT_TAHUN_2023
Pather, P. (2017). BRAND EQUITY AS A PREDICTOR OF REPURCHASE INTENTION OF MALE BRANDED COSMETIC PRODUCTS IN SOUTH AFRICA Pravenshi Pather University of the Witwatersrand (Wits Business School ). Brand Equity As a Predictor of Repurchase Intention of Male Branded Cosmetic Products in South Africa, 2(January 2017), 1–23.
Priangga, I., & Munawar, F. (2022). Pengaruh Online Customer Review Dan Online Customer Rating Terhadap Keputusan Pembelian Di Marketplace Lazada (Studi Pada Mahasiswa Di Kota Bandung). Jurnal Bisnis, Manajemen & Ekonomi, 19(2), 399–413. https://doi.org/10.33197/jbme.vol19.iss2.2021.815
Puspitasari, D., & Widyasari, S. (2023). THE INFLUENCE OF TRUST, EASE OF USE, AND ONLINE CONSUMER REVIEW ON CONSUMER PURCHASE DECISIONS (Study on TikTok Shop Users in Rembang City) under a Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0). Jurnal Ekonomi, 12(03), 2023. http://ejournal.seaninstitute.or.id/index.php/Ekonomi
Rachmawati, I. K., Handoko, Y., Nuryanti, F., Wulan, M., & Hidayatullah, S. (2019). Pengaruh Kemudahan, Kepercayaan Pelanggan Dan Kualitas Informasi Terhadap Keputusan Pembelian Online. Seminar Nasional Sistem Informasi (SENASIF), 3(1), 1617–1625. https://jurnalfti.unmer.ac.id/index.php/senasif/article/view/222
Sabila, A. A., Martha, E. S., & Anwar, R. C. (2022). Pengaruh Publik Figur Sebagai Brand Ambasador Terhadap Minat Beli Produk Skincare. JKOMDIS : Jurnal Ilmu Komunikasi Dan Media Sosial, 2(3), 328–331. https://doi.org/10.47233/jkomdis.v2i3.381
Siahaan M, Suherman, S. B. (2022). Pengaruh Brand Ambassador dan Konten Iklan Terhadap Brand Image Serta Dampaknya Terhadap Keputusan Pembelian. 9(2), 356–363.
Sifa’ul Rohmah. (2024). PENGARUH SHOPEE LIVE, FLASH SALE, DAN GRATIS ONGKIR TERHADAP KEPUTUSAN PEMBELIAN PADA APLIKASI SHOPEE. 1–23.
Simanjuntak, H., Catur, H., & Hasman, P. (n.d.). Effect Online Customer Review and Online Customer Rating on Purchasing Decision Emina ’ S Skincare Through. 147–156.
Wienda Ayu Kusumawardhani, & Moh. Farih Fahmi. (2024). The Influence of Islamic Branding, Price, and Online Customer Reviews on Purchase Decision for Wardah Skincare: A Study on Islamic Economics Student in Surabaya. Formosa Journal of Multidisciplinary Research, 3(3), 363–378. https://doi.org/10.55927/fjmr.v3i3.8593
Wong, X. A., Wong, Y. H., Xiang, M., & Xiao, H. X. (2024). Factors Influencing Consumers’ Online Shopping Behaviour: A Study of Shopee in Malaysia. International Journal of Tourism & Hospitality in Asia Pasific, 7(1), 71–87. https://doi.org/10.32535/ijthap.v7i1.2913
DOI: https://doi.org/10.15416/pcpr.v10i1.61742
Refbacks
- There are currently no refbacks.