E-GOVERNMENT EFFECTIVENESS IN COMBATING CORRUPTION AND IMPROVING PUBLIC SERVICES

Wendra Afriana, Harmawan Susetiyana, Oktarina Putri, Harry Azis

Abstract


The government's step to be able to fight corruption is not just a discourse. One effort that has been made in e-government. E-government is a model of government system that utilizes information technology in providing information and services for its citizens. The aim is to create good governance that is free from corruption so that it has an impact on better quality public services. Some research shows e-government can reduce corruption and improve public service delivery through transparency and accountability by considering the type of corruption. This research uses qualitative methods and descriptive. Data collection techniques used are literature, such as books, articles and research results relating to e-government  in Indonesia and other countries in combating corruption. The results showed, first, the successful implementation of e-government to reduce corruption was highly dependent on the state of the country's political economy. While in an economic perspective, the success of e-government depends on the country's information and communication technology (ICT) infrastructure, one of which is the level of internet penetration. Second, e-government is considered not always effective in reducing various types of corruption. for minor corruption, the application of e-government is considered effective. Meanwhile, for major corruption, such as irregularities in the use of budget and mega corruption involving politicians, it is more difficult to deal with just implementing e-government.

Keywords


e-government, corruption, public services

Full Text:

PDF

References


Andersen, B.T. (2009). E-government As An Anti-Corruption Strategy. Information Economics and Policy, 21, 201-210.

Berkovich, I. (2016). The Corrupted Industry and the “Wagon-Wheel Effect”: A Cross-Country Exploration of the Effect of Government Corruption on Public Service Effectiveness. Administration and Society, 48 (5), 559-579.

Bertrand, M., Djankov, S., Hanna, R., & Mullainathan, S. (2007). Obtaining a Driver’s Licence in India : An Experimental Approach to Studying Corruption. The Quarterly Journal of Economics, 1639-1676.

Choi, H., Park, M.J., Rho, J.J, Zo, H. (2016). Rethinking the assessment of e-government implementation in developing countries from the perspective of the design–reality gap: Applications in the Indonesian e-procurement system. Telecommunications Policy, 40, 644-660.

Davis, J. (2004). Corruption in Public Service Delivery: Experience from South Asia’s Water and Sanitation Sector. World Development. 32 (1), 53-71.

Elbahnasawy, N. G. 2014. E-government, Internet Adoption and Corruption: An Empirical Investigation. World Development. 57: 114-126.

Grönlund, Å., Flygare, A-M. (2011). The Effect of eGovernment on Corruption: Measuring Robustnessof Indexes . Electronic Government and the Information Systems Perspective . Lecture Notes in Computer Science , 2011, Volume 6866/2011, 235-248, DOI: 10.1007/978-3-642-22961-9_19. Available at: http://www.springerlink.com/content/f645xk150k715725/ Internet Adoption and Corruption: An Empirical Investigation. World Development 57: 114-126.

Kim, S., Kim, J.H., & Lee, H. (2008). An institutional analysis of an e-government system for anti-corruption: The case of OPEN. Government Information Quarterly. 26. 42-50.

Klitgaard, R. 1998. International Cooperation Against Corruption. Finance and Development 35(1): 3-6.

Kurniawan, T., Prasojo, E., & Gunadi (2017). Corruptive Behavior of the Heads of Local Governments in Indonesia. Administrative Culture, 18 (1), 73-87.

Lewis, B. (2017). Local government spending and service delivery in Indonesia: the perverse effects of substantial fiscal resources, Regional Studies, 51 (11), 1695-1707.

Lubis M dan James CS (Eds) (1985) Bunga Rampai Korupsi. Jakarta: LP3ES.

Maravic, P. V. (2007). Public Management Reform and Corruption Conceptualizing the Unintended Consequences. Administratie Si Management Public 8:126-143.

Fisman, Raymond &Miguel, Edward. (2008). Economic Gangsters: corruption, violence, and the poverty of nations.Princeton University Press, New Jersey.

Mauro, P. (1995). “Corruption and Growth”,The Quarterly Journal of Economics 110(3): 681-712.

Meon, P-G. &Sekkat, K. (2005). “Does Corruption Grease or Sand the Wheels of Growth?”,Public Choice122(1/2): 69-97.

Mo, P.H. (2001). “Corruption and Economic Growth” ,Journal of Comparative Economics 29: 66-79

Nurdin. (2012). Benchmarking Indonesian Local e-Government. PACIS Conference in Ho Chi Minh Vietnam, paper 61

Olken, B.A. (2007). Monitoring Corruption: Evidence from a Field Experiment in Indonesia. Journal of Political Economy, 115, (2) 200-249.

Pathak, R.D., Naz, R., Rahman, M.H., Smith, F.I., & Agarwal, K.N. (2009). E-Governance to Cut Corruption in Public Service Delivery: A Case Study of Fiji. Intl Journal of Public Administration, 32 (5), 415-437, DOI: 10.1080/01900690902799482

Reinnika, R., & Svensson, J. (2005). Fighting Corruption to Improve Schooling: Evidence from a Newspaper Campaign in Uganda. Journal of the European Economic Association. 3 (2-3), 259-267.

Singh, G., Pathak, R.D., Naz, R., Belwal R. (2010). Fighting Corruption to Improve Schooling: Evidence from a Newspaper Campaign in Uganda. International Journal of Public Sector Management, 3 (6), 254-275. https://doi.org/10.1108/09513551011032473

Wong, W. & Welch, E., (2000). Does E-government Promote Accountability? A Comparative Analysis of Website Openness and Government Accountability. International Journal of Policy, Administration, and Institutions, 17 (2), 275-297.

Yamamura, E., Andres. R&Katsaiti, M. S. (2012). “Does Corruption Affect Suicide? Econometric Evidence from OECD Countries”, Atl Econ J40: 133-145.

Compass R&D analysis of 139 corruption cases involving 121 regional heads (09 Desember, 2019)

Indonesian Internet Service Providers Association, Penetration and Profile of Indonesian Internet Users in 2018 Survey. Accessed 04 Desember 2019. From https://www.apjii.or.id/survei

Corruption Eradication Commission. KPK Sets Four Suspects in the Case of Bribery in the Procurement of Goods and Services at PT Krakatau Steel. Accessed 04 Desember 2019. From https://www.kpk.go.id/id/berita/siaran-pers/809-kpk-tetapkan-empat-tersangka-dalam-kasus-suap-pengadaan-barang-dan-jasa-di-pt-krakatau-steelKompas. Orang Indonesia Pakai Internet untuk Apa?. Accessed 04 Desember 2019. From

https://tekno.kompas.com/read/2018/02/22/20080077/orang-indonesia-pakai-internet-untuk-apa-?page=all

Rahma, Sakina. In 2017, Internet Users in Indonesia Reached 143.26 Million People. Accessed 04 Desember 2019. From https://ekonomi.kompas.com/read/2018/02/19/161115126/tahun-2017-pengguna-internet-di-indonesia-mencapai-14326-juta-orang.

National Secretariat of the Indonesian Forum for Budget Transparency. Corruption (already) Occurred Since Budget Planning. Accessed 04 Desember 2019. From https://seknasfitra.org/korupsi-sudah-terjadi-sejak-perencanaan-anggaran/

Tirto, Dismantling Corruption of Infrastructure Projects. Accessed 02 April 2020. From https://tirto.id/membongkar-korupsi-proyek-infrastruktur-cfke

Transparency International. Corruption Perception Index 2018. Accessed 04 Desember 2019. From https://www.transparency.org/cpi2018

United Nations. United Nations E-government Survey 2018. Accessed 02 Desember 2019. From https://publicadministration.un.org/en/Research/UN-e-government-Surveys

Ombudsman, Internalization of public service standards. Accessed 02 Desember 2019. From https://ombudsman.go.id/artikel/r/artikel--internalisasi-standar-pelayanan-publik

Ombudsman. Projected improvement in the quality of public services. Accessed 02 April 2020. From https://ombudsman.go.id/artikel/r/artikel--proyeksi-peningkatan-kualitas-pelayanan-publik-2020

United Nations. United Nations E-government Survey. Accessed 02 Desember 2019. From https://publicadministration.un.org/egovkb/en-us/Data/Region-Information/id/17-Asia%E2%80%94South-eastern-Asia

Ministry of ICT Republic of Indonesia. PeGI Ranking 2015. Accessed 02 Desember 2019. From http://pegi.layanan.go.id/tabel-hasil-pegi-4/




DOI: https://doi.org/10.24198/cosmogov.v6i1.23944

DOI (PDF): https://doi.org/10.24198/cosmogov.v6i1.23944.g13335

Refbacks

  • There are currently no refbacks.


Copyright (c) 2020 CosmoGov: Jurnal Ilmu Pemerintahan

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Flag Counter

View My Stats

Cosmogov: Jurnal Ilmu Pemerintahan is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.