RINGKASAN ARTIKEL: PERBANDINGAN METODE PENINGKATAN MUTU PELAYANAN KESEHATAN TERHADAP PENURUNAN KESALAHAN PENGOBATAN

yasri husaironi mufti, Angga Prawira Kautsar

Abstrak


Kesalahan pengobatan adalah salah satu penyebab utama yang menyebabkan morbiditas dan mortalitas pasien. Kesalahan pengobatan sebenarnya dapat dihindari dengan penggunaan metode peningkatan mutu berkelanjutan, diantaranya TQM, PDCA, Six Sigma, Lean, dan FMEA. Pada ringkasan ini dilakukan studi literatur mengenai strategi peningkatan mutu pelayanan kesehatan terhadap penurunan kesalahan pengobatan. Metode yang dilakukan adalah studi literature berupa meta-analisis hasil data yang diperoleh merupakan kumpulan dari beberapa jurnal terkait strategi peningkatan mutu pelayanan kesehatan terhadap penurunan kesalahan pengobatan. . Hasil analisis literatur didapatkan bahwa integrasi dari metode-metode peningkatan mutu yang saling melengkapi memberikan hasil yang lebih sempurna dibanding dengan penggunaan stategi secara individu .  Metode peningkatan mutu TQM, Six Sigma, Lean, dan FMEA dapat digunakan untuk meningkatkan kualitas pelayanan kesehatan.


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Referensi


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DOI: https://doi.org/10.24198/jf.v16i3.17733

DOI (PDF): https://doi.org/10.24198/jf.v16i3.17733.g8988

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