Emotionally charged or politically rational? The preferences of digital users for the presidential candidates
Abstract
Background: YouTube’s impact on shaping voters’s preferences during Indonesian presidential candidates is undeniably significant. As the second-most-used platform, its presence has transformed the communication model into a participatory one. However, as in any democratic climate, are these preferences driven by rational considerations or purely emotional factors? Objective: We explored how user comments on YouTube contribute to the construction of presidential candidate representation. We focused on the main framework, digital discourses, and shift patterns of digital user engagement between July and August 2023. Methods: We used qualitative content analysis and encoded comments from 20 political videos related to Ganjar, Prabowo, and Anies into eleven thematic categories. These categories are then analyzed through frequency mapping, word visualization (wordcloud), and cluster analysis. Results: We found that attributes related to intelligence, leadership, and change were consistently emphasized by digital users. The candidates who are perceived to be cognitively capable and reform-oriented were preferred by digital users. Meanwhile, problems related to corruption and race (SARA) remain, although they have decreased. We found that emotionally charged framing discourses, which in previous periods had proven effective in mobilizing political support, are now showing a decline in appeal, particularly among active digital users who tend to judge leadership in a more rational manner. Conclusion: We argue that YouTube serves as a participatory political landscape where user comments actively reshape the representation of candidates. This clearly challenges traditional charismatic authority and shows a shift in public expectations towards a rational-legal leadership. Implications: Given the tendency for political legitimacy to be determined by media logic, the candidates’s representations must take into account the public’s interests. This situation underscores a change in expectations of political legitimacy. It should remind us that people discuss non-media issues through media: social, economic, and political.
Keywords
Full Text:
PDFReferences
Alberto, m., kelly, s.-s., & sara, s. (2025). young people and the 2024 election: struggling, disconnected, and dissatisfied. center for information & research on civic learning and engagement. https://circle.tufts.edu/latest-research/2024-poll-barriers-issues-economy
Ali, d. j., & eriyanto. (2021). political polarization and selective exposure of social media users in indonesia. jurnal ilmu sosial dan ilmu politik, 24(3), 268–283. https://doi.org/10.22146/jsp.58199
Andriyendi, d. o., nurman, s., & susi, f. d. (2023). media sosial dan pengaruhnya terhadap partisipasi politik pemilih pemula pada pilkada. journal of education, cultural and politics, 101(1), 2798–6020.
Anggrainy, f. c. (2024, august 21). kelakar bahlil jangan main-main dengan raja jawa: sudah lihat barang ini kan? detiknews. https://news.detik.com/berita/d-7501132/kelakar-bahlil-jangan-main-main-dengan-raja-jawa-sudah-lihat-barang-ini-kan
Anwar, r. k., khadijah, u. l. s., & rizal, e. (2023). rise against rumors: leveraging online social movements for hoax prevention by netizens. jurnal kajian komunikasi, 11(2), 268. https://doi.org/10.24198/jkk.v11i2.49492
Arnesen, s., & peters, y. (2018). the legitimacy of representation: how descriptive, formal, and responsiveness representation affect the acceptability of political decisions. comparative political studies, 51(7), 868–899. https://doi.org/10.1177/0010414017720702
Aspinall, e. (2005). opposing suharto: compromise, resistance, and regime change in indonesia. in contemporary issues in asia and the pacific. stanford university press. https://www.sup.org/books/title/?id=3424
Aspinall, e. (2016). the new nationalism in indonesia. asia and the pacific policy studies, 3(1), 72–82. https://doi.org/10.1002/app5.111
Auxier, b. e., & vitak, j. (2019). factors motivating customization and echo chamber creation within digital news environments. social media and society, 5(2). https://doi.org/10.1177/2056305119847506
Bergem, r. m. (2018). the logic of representation in political rituals. international journal of philosophy and theology, 79(3), 251–260. https://doi.org/10.1080/21692327.2017.1401952
Bhakti, a. d. p., apriliana, s., & nasrullah, n. (2023). framing analysis of anies baswedan as an indonesian presidential candidate in the sacrificial cow numbered 024 case. jurnal kajian komunikasi, 11(1), 108. https://doi.org/10.24198/jkk.v11i1.46725
Cocker, h. l., & cronin, j. (2017). charismatic authority and the youtuber: unpacking the new cults of personality. marketing theory, 17(4), 455–472. https://doi.org/10.1177/1470593117692022
Evans, m. (2016). information dissemination in new media: youtube and the israeli-palestinian conflict. media, war and conflict, 9(3), 325–343. https://doi.org/10.1177/1750635216643113
Gastil, j., & xenos, m. (2010). of attitudes and engagement: clarifying the reciprocal relationship between civic attitudes and political participation. journal of communication, 60(2), 318–343. https://doi.org/10.1111/j.1460-2466.2010.01484.x
Gross, k. (2008). framing persuasive appeals: episodic and thematic framing, emotional response, and policy opinion. political psychology, 29(2), 169–192. https://doi.org/10.1111/j.1467-9221.2008.00622.x
Gusti, g. (2023). dynamic young voters set to shape indonesia’s 2024 election landscape. ugm news report. https://ugm.ac.id/en/news/dynamic-young-voters-set-to-shape-indonesias-2024-election-landscape/
Hou, m. (2019). social media celebrity and the institutionalization of youtube. convergence, 25(3), 534–553. https://doi.org/10.1177/1354856517750368
Ikasari, p. n., setya arifina, a., tidar, u., & suparman, j. k. (2020). framing joko widodo dan prabowo subianto di harian kompas dalam pemilihan presiden 2019. jurnal komunikasi dan kajian media, 4(1), 73–83. https://jurnal.untidar.ac.id/index.php/komunikasi/article/view/2390/1325
Jeffrey a. winters. (2013). oligarchy and democracy in indonesia. indonesia, 6(96), 11. https://doi.org/10.5728/indonesia.96.0099
Kubin, e., & von sikorski, c. (2021). the role of (social) media in political polarization: a systematic review. annals of the international communication association, 45(3), 188–206. https://doi.org/10.1080/23808985.2021.1976070
Lee, c. s. (2019). web series, youtube, and politics: affective and emotional dimensions of wigs lauren’s user comments. social media and society, 5(1). https://doi.org/10.1177/2056305118820766
Lewis, r. (2020). “this is what the news won’t show you”: youtube creators and the reactionary politics of micro-celebrity. television and new media, 21(2), 201–217. https://doi.org/10.1177/1527476419879919
Lilleker, d. g. (2019). the power of visual political communication: pictorial politics through the lens of communication psychology. in a. veneti, d. jackson, & d. g. lilleker (eds.), visual political communication (pp. 37–51). springer international publishing. https://doi.org/10.1007/978-3-030-18729-3_3
Ma, d., & lewis, o. a. (2019). personality, media choice and political ideology: explaining ideological pluralism in china. democratization, 0(0), 1–20. https://doi.org/10.1080/13510347.2019.1696775
Malfatti, f. i. (2019). can testimony generate understanding? social epistemology, 33(6), 477–490. https://doi.org/10.1080/02691728.2019.1628319
Marcinkowski, f., & steiner, a. (2014). mediatization and political autonomy: a systems approach. in f. esser & j. strömbäck (eds.), mediatization of politics (pp. 74–89). palgrave macmillan uk. https://doi.org/10.1057/9781137275844_5
Mccosker, a. (2014). trolling as provocation: youtube’s agonistic publics. convergence, 20(2), 201–217. https://doi.org/10.1177/1354856513501413
Mietzner, m. (2014). money, power, and ideology (first). nus press pte ltd. https://doi.org/10.2307/j.ctv1nthsj
Mietzner, m. (2020). authoritarian innovations in indonesia: electoral narrowing, identity politics and executive illiberalism. democratization, 27(6), 1021–1036. https://doi.org/10.1080/13510347.2019.1704266
Moekahar, f., ayuningtyas, f., & hardianti, f. (2022). social media political campaign model of local elections in pelalawan regency riau. jurnal kajian komunikasi, 10(2), 242. https://doi.org/10.24198/jkk.v10i2.41680
Nurohmah, h., & rozak, m. i. a. (2024). slogan research in the last decade: a comprehensive bibliometric review. international conference on management, social science and humanities, icmssh, 211–217. https://doi.org/10.2991/978-94-6463-608-6_24
Panuju, r. (2019). the comparison of jokowi and prabowo subianto exposed on youtube. jurnal ilmu sosial dan ilmu politik, 22(3), 245–258. https://doi.org/10.22146/jsp.33172
Power, t. p. (2018). jokowi’s authoritarian turn and indonesia’s democratic decline. bulletin of indonesian economic studies, 54(3), 307–338. https://doi.org/10.1080/00074918.2018.1549918
Putera, a. s., nurlizawati, sylvia, i., & sari, e. n. (2020). social construction of mass media in the indonesian presidential election; a framing analysis of the 2019 indonesian presidential debate. progress in social science, humanities and education research symposium, 464(psshers 2019), 188–192. https://doi.org/10.2991/assehr.k.200824.044
Roberts, a. (2024). leveraging sentiment analysis for political campaign strategies. ai tech international journal, 2(1), 18–25. https://doi.org/https://techaijournal.com/index.php/aijournal/article/view/8
Russmann, u., svensson, j., & larsson, a. o. (2019). political parties and their pictures: visual communication on instagram in swedish and norwegian election campaigns. in a. veneti, d. jackson, & d. g. lilleker (eds.), visual political communication (pp. 119–144). springer international publishing. https://doi.org/10.1007/978-3-030-18729-3_7
Sakti, t. n., & meindrasari, d. k. (2023). the comparative of media framing in 2019 presidential election campaign. international journal of environmental, sustainability, and social science, 4(2), 430–441. https://doi.org/10.38142/ijesss.v4i2.383
Setiawan, k. m. p., & tomsa, d. (2023). defending a vulnerable yet resilient democracy: Civil society activism in jokowi’s indonesia. journal of current southeast asian affairs, 42(3), 350–371. https://doi.org/10.1177/18681034231209058
Silviana, n. (2019). Media dan politik (studi kasus konstruksi citra politik jokowi-maruf dan prabowo-sandiaga). 2, 94–103. http://repository.unair.ac.id/94780/4/4. bab i pendahuluan.pdf
Sohal, s., & kaur, h. (2018). A content analysis of youtube political advertisements: Evidence from indian parliamentary elections. Journal of creative communications, 13(2), 133–156. https://doi.org/10.1177/0973258618761408
Syam, h., saleh, r., & ramadhan, a. (2020). media and politics in indonesia: the alignments of the media in the 2019 elections. sar journal - science and research, 3(3), 118–123. https://doi.org/10.18421/sar33-05
Torkington, k., & ribeiro, f. p. (2019). ‘What are these people: migrants, immigrants, refugees?’: migration-related terminology and representations in portuguese digital press headlines. discourse, context and media, 27, 22–31. https://doi.org/10.1016/j.dcm.2018.03.002
Tran, g. t. c., nguyen, l. v., jung, j. j., & han, j. (2022). Understanding political polarization based on user activity: a case study in korean political youtube channels. SAGE Open, 12(2). https://doi.org/10.1177/21582440221094587
Utomo, W. P. (2013). Menimbang media sosial dalam marketing politik di Indonesia: Belajar dari Jokowi-Ahok di Pilkada DKI Jakarta 2012. Jurnal Ilmu Sosial Dan Ilmu Politik, 17(1), 67–84.
Wagner-Pacifici, R. (2023). Anticharismatic authority: Joe Biden’s Approximation of the Ideal Type. Politics & Society, 00323292231158915. https://doi.org/10.1177/00323292231158915
Werlin, H. H. (2008). The evolution of political power in political development. Journal of Developing Societies, 24(3), 307–336. https://doi.org/10.1177/0169796X0802400301
Widodo, W., Pudjiastuti, T., Limbong, P. F., & Sudibyo, S. (2022). Cultural politics of javanese authority in the 19th century. Politik Indonesia: Indonesian Political Science Review, 7(3), 362–377. https://doi.org/10.15294/ipsr.v7i3.39073
Wijanarko, R. (2021). Religious populism and public sphere in Indonesia. Jurnal Sosial Humaniora, Special Ed, 1–9. https://doi.org/10.12962/j24433527.v0i0.8547
Winengan, W. (2018). Local political democratization policy: Voter participation in the direct regional head elections. Jurnal Ilmu Sosial Dan Ilmu Politik, 22(1), 61. https://doi.org/10.22146/jsp.31222
Wiratraman, H. P. (2022). Constitutional struggles and the court in Indonesia’s Turn to Authoritarian Politics. Federal Law Review, 50(3), 314–330. https://doi.org/10.1177/0067205X221107404
DOI: https://doi.org/10.24198/jkk.v13i2.63023
Refbacks
- There are currently no refbacks.
Copyright (c) 2025 Aurelius Ratu, Rumaysha Gikha Nisrina, Alfi Rohmatul Hidayah

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Jurnal Kajian Komunikasi Indexed by:
Editorial Office of Jurnal Kajian Komunikasi:
Faculty of Communication Science, Universitas Padjadjaran
Jl. Raya Bandung-Sumedang Km. 21 Jatinangor, Sumedang 45363, Indonesia
WA: +6282316731181 (Chat Only)
Telephone: +62227796954
Faxmile: +62227794122
E-mail: jurnal.kajian.komunikasi@unpad.ac.id
Jurnal Kajian Komunikasi Supervised by:








