Adaptive Innovation Paradigm in Archipelagic Governance Analysis of Civil Servants' Perceptions in Pangkajene and Kepulauan Regency, Indonesia

Rusito Rusito, Trisna Sonjaya, Arif Nugroho, Deni Permana

Abstrak


This study considered civil servants' perceptions of public service innovation in archipelagic governance contexts in Pangkajene and Kepulauan Regency, South Sulawesi. By adopting stratified random sampling, 121 civil servants from four island sub-districts completed a validated 57-item questionnaire measuring five innovation dimensions. The results revealed high innovation perceptions with distinctive characteristics differing from mainland technocratic paradigms. Community-Based Implementation Strategy scored highest, while Structural Challenge Management scored lowest, with significant differences across island types. Infrastructure access, position level, and service length were key predictors, explaining 54.7% of variance. Cluster analysis identified three typologies: Pragmatic Adapters, Community Innovators, and Balanced Practitioners. Comparative analysis showed large gaps in technology orientation and local wisdom integration versus expected mainland responses, indicating paradigmatic differences. Archipelagic civil servants developed systematic adaptive innovation approaches emphasizing flexibility, community collaboration, and relational outcomes over technological modernization. These findings confronted universal public management principles and suggest context-specific innovation policies are necessary for effective archipelagic governance.


Kata Kunci


Archipelagic Governance; Public Service Innovation; Adaptive Innovation

Teks Lengkap:

PDF

Referensi


Harlinda Nurdin, N., & Adia Purna, Z. (2023). Unleashing the Power of Capacity Building: Transforming Governance and Policy Implementation in the Digital Era. KnE Social Sciences. https://doi.org/10.18502/kss.v8i17.14121

Abd Kadir, M. A., Kamaluddin, & Purnomo, A. (2022). Kinerja Aparatur Sipil Negara Dalam Pelayanan Publik Di Distrik Maladum Mes Kota Sorong. Ganaya : Jurnal Ilmu Sosial Dan Humaniora, 5(1). https://doi.org/10.37329/ganaya.v5i1.1641

Abdillah, A., Widianingsih, I., Buchari, R. A., Mustari, N., & Saleh, S. (2022). Governance and Quintuple Helix innovation model: Insights from the local government of East Luwu Regency, Indonesia. Frontiers in Climate, 4. https://doi.org/10.3389/fclim.2022.1012108

Acharya, K. K., & Scott, J. (2022). A study of the capabilities and limitations of local governments in providing community services in Nepal. Public Administration and Policy, 25(1). https://doi.org/10.1108/PAP-01-2022-0006

Alsafran, M. A., Al Jayyousi, O. R., Aldhmour, F. M., & Alsafran, E. A. (2024). Open Innovation and Governance Models in the Public Sector: A Systematic Literature Review. In Studies in Systems, Decision and Control (Vol. 487). https://doi.org/10.1007/978-3-031-35828-9_38

Amalia, R., Aprilia, S. F., & Romadhona, M. K. (2023). Health Service Disparities: Repressive Problems and Solutions. Malaysian Journal of Medicine and Health Sciences, 19.

Andriesse, E. (2017). Regional disparities in the philippines: Structural drivers and policy considerations. Erdkunde, 71(2). https://doi.org/10.3112/erdkunde.2017.02.01

Arora, P., & Chong, A. (2018). Government effectiveness in the provision of public goods: the role of institutional quality. Journal of Applied Economics, 21(1). https://doi.org/10.1080/15140326.2018.1550593

Badan Pusat Statistik Indonesia. (2022). Statistik Indonesia Tahun 2022. Badan Pusat Statistik, 1101001.

Buffat, A. (2015). Street-Level Bureaucracy and E-Government. Public Management Review, 17(1). https://doi.org/10.1080/14719037.2013.771699

Buttigieg, S. C., Schuetz, M., & Bezzina, F. (2016). Value chains of Public and Private health-care services in a small EU island state: A SWOT analysis. Frontiers in Public Health, 4. https://doi.org/10.3389/fpubh.2016.00201

Campbell, S., DiGiuseppe, M., & Murdie, A. (2019). International Development NGOs and Bureaucratic Capacity: Facilitator or Destroyer? Political Research Quarterly, 72(1). https://doi.org/10.1177/1065912918772941

Chang, A. (2022). A formal model of street-level bureaucracy. Rationality and Society, 34(1). https://doi.org/10.1177/10434631211043205

Chang, A., & Brewer, G. A. (2023). Street-Level bureaucracy in public administration: A systematic literature review. Public Management Review, 25(11). https://doi.org/10.1080/14719037.2022.2065517

Chen, J., Walker, R. M., & Sawhney, M. (2020). Public service innovation: a typology. Public Management Review, 22(11). https://doi.org/10.1080/14719037.2019.1645874

Chohan, S. R., Hu, G., Khan, A. U., Pasha, A. T., Saleem, F., & Sheikh, M. A. (2023). IoT as societal transformer: improving citizens’ continuous usage intention in digital society through perceived public value. Library Hi Tech, 41(4). https://doi.org/10.1108/LHT-05-2021-0156

Crescenzi, R., Dyèvre, A., & Neffke, F. (2022). Innovation Catalysts: How Multinationals Reshape the Global Geography of Innovation. Economic Geography, 98(3). https://doi.org/10.1080/00130095.2022.2026766

Crescenzi, R., Iammarino, S., Ioramashvili, C., Rodríguez-Pose, A., & Storper, M. (2023). The Geography of Innovation: Local Hotspots and Global Innovation Networks. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.4424262

Cruz, S. S., & Paulino, S. R. (2022). Experiences of innovation in public services for sustainable urban mobility. Journal of Urban Management, 11(1). https://doi.org/10.1016/j.jum.2021.10.003

Engdaw, B. (2022). The effect of administrative decentralization on quality public service delivery in Bahir Dar city administration: the case of Belay Zeleke sub-city. Cogent Social Sciences, 8(1). https://doi.org/10.1080/23311886.2021.2004675

Heiberg, J., & Truffer, B. (2022). The emergence of a global innovation system – A case study from the urban water sector. Environmental Innovation and Societal Transitions, 43. https://doi.org/10.1016/j.eist.2022.04.007

Ishak, D. (2022). Public Services to Achieve Good Governance in Indonesia. Jurnal Abdimas Peradaban, 3(1). https://doi.org/10.54783/ap.v3i1.4

Judijanto, L., Basri, T. S., Yahya, A. S., & Hasibuan, K. (2024). Analysis of the Impact of Regulatory Change, Law Enforcement Effectiveness, and Bureaucratic Accountability on Public Service Quality. West Science Law and Human Rights, 2(01). https://doi.org/10.58812/wslhr.v2i01.601

Jungsberg, L., Copus, A., Herslund, L. B., Nilsson, K., Perjo, L., Randall, L., & Berlina, A. (2020). Key actors in community-driven social innovation in rural areas in the Nordic countries. Journal of Rural Studies, 79. https://doi.org/10.1016/j.jrurstud.2020.08.004

Kurhayadi, K. (2022). Innovation and Development in Improving Public Services During the New Normal Era in Indonesia. Journal of Governance, 7(2). https://doi.org/10.31506/jog.v7i2.15261

Kyle, J., & Resnick, D. (2019). Delivering More with Less: Subnational Service Provision in Low-Capacity States. Studies in Comparative International Development, 54(1). https://doi.org/10.1007/s12116-018-9276-z

Ma, X., Fan, W., Zhang, X., Zhang, S., Feng, X., Song, S., & Wang, H. (2023). The urban-rural disparities and factors associated with the utilization of public health services among diabetes patients in China. BMC Public Health, 23(1). https://doi.org/10.1186/s12889-023-17198-y

Madubun, J. (2024). Public services in island sub-districts: Towards geography-based governance. Australian Journal of Public Administration, 83(3). https://doi.org/10.1111/1467-8500.12586

Makhrojan, R., Sudiro, A., & Thoyib, A. (2025). Encouraging Employee Innovative Behavior in the Public Sector through Effective Leadership Styles: A Systematic Review. Jurnal Manajemen Pelayanan Publik, 9(2), 232–250. https://doi.org/10.24198/jmpp.v9i2.59666

Mariani, I., & Bianchi, I. (2023). Conceptualising Digital Transformation in Cities: A Multi-Dimensional Framework for the Analysis of Public Sector Innovation. Sustainability (Switzerland), 15(11). https://doi.org/10.3390/su15118741

McGuirk, P., Baker, T., Sisson, A., Dowling, R., & Maalsen, S. (2022). Innovating urban governance: A research agenda. Progress in Human Geography, 46(6). https://doi.org/10.1177/03091325221127298

Micelli, E., Ostanel, E., & Lazzarini, L. (2023). The who, the what, and the how of social innovation in inner peripheries: A systematic literature review. Cities, 140. https://doi.org/10.1016/j.cities.2023.104454

Motloung, O. M., & Hofisi, C. (2023). New Public Service Reform, Good Governance, and Governance of Digital Innovation in Africa. In Advances in African Economic, Social and Political Development: Vol. Part F1046. https://doi.org/10.1007/978-3-031-28686-5_11

Mulgan, G. (2023). Positive Risks: Taking Innovation In The Public Sector Seriously. In The Art of Public Strategy. https://doi.org/10.1093/oso/9780199289646.003.0008

Muriany, T., & Ruhunlela, V. (2021). Reformasi Birokrasi Pelayanan Publik di Kecamatan Tanimbar Selatan Kabupaten Kepulauan Tanimbar. PUBLIC POLICY (Jurnal Aplikasi Kebijakan Publik & Bisnis), 2(1). https://doi.org/10.51135/publicpolicy.v2.i1.p1-20

Nugroho, R. A., Morajaela, G. R. G., Prakoso, S. G., & Wulandari, P. R. (2023). Online Vehicle Licensing Adoption as Public Service Innovation for Better Public Transportation in Surakarta. Jurnal Manajemen Pelayanan Publik, 7(2). https://doi.org/10.24198/jmpp.v7i2.49257

Palutturi, S., Wahyu, A., Indar, Syafar, M., Moedjino, A. I., Birawida, A. B., Hidayanti, H., Arsyad, M., Wahiduddin, Thamrin, M. H., Rosmanelly, S., Rusydi, A. R., Malek, J. A., & Nam, E. W. (2022). Expert Needs of Healthy Public Health Centre Development in the Archipelago Area of South Sulawesi. International Journal of Sustainable Development and Planning, 17(1). https://doi.org/10.18280/ijsdp.170129

Pratama, A. B. (2020). The landscape of public service innovation in Indonesia: A comprehensive analysis of its characteristics and trends. Innovation and Management Review, 17(1). https://doi.org/10.1108/INMR-11-2018-0080

Purna, Z. A., & Didin, D. (2022). Birokrasi dalam Ekosistem Politik. Masihkah Birokrasi Menjadi Artikulator Pilihan Publik? Jurnal Arajang, 5(1). https://doi.org/10.31605/arajang.v5i1.2731

Rahmayanti, K. P. (2021). The Perception of Actors Toward Collaboration in Public Services: Evidence from Civil Registration Services Innovation in the Pangkajene and Island Regency. BISNIS & BIROKRASI: Jurnal Ilmu Administrasi Dan Organisasi, 28(1). https://doi.org/10.20476/jbb.v28i1.1297

Romero-Subia, J. F., del Rio, J. A. J., Ochoa-Rico, M. S., & Vergara-Romero, A. (2023). The Disparity Between Urban and Rural Areas in Citizen Satisfaction with Local Public Services. TEM Journal, 12(1). https://doi.org/10.18421/TEM121-34

Sedik, K. (2021). The Effect of Work Motivation and Compensation towards Performance of Non-Civil Servant Employees with Job Satisfaction as a Mediation Variable. Asian Journal of Economics, Business and Accounting. https://doi.org/10.9734/ajeba/2021/v21i1430470

Sikivou, P. (2023). The Challenges of Reducing the Public Service Size and Enhancing Good Governance: The Case of Fiji. ASIA-PACIFIC JOURNAL OF PUBLIC POLICY. https://doi.org/10.52137/apjpp.v9i1.144

Steen, C. V. D. T. (2021). No Master of Puppets: Leading Civil Servants in Collaborative Innovation. Innovation Journal, 26(3).

Sumartono, S., & Hermawan, H. (2020). The reform of public service bureaucracy in the investment sector within the pentahelix perspective: A new hope in the era of autonomy? Australasian Accounting, Business and Finance Journal, 14(1 Special Issue). https://doi.org/10.14453/aabfj.v14i1.4

Suryo, R., Hamidah, H., & Saptono, A. (2023). The Effect of Empowerment and Emotional Intelligence on Innovation in Civil Servants. Journal of International Conference Proceedings, 6(3). https://doi.org/10.32535/jicp.v6i3.2544

Suzana, M., & Chongsuvivatwong, V. (2015). Changes in access to and costs of overseas treatment after the introduction of universal health coverage in the Maldives: Findings from surveys and the analysis of claims data. Health Services Management Research, 28(3–4). https://doi.org/10.1177/0951484815611147

Tauhid, T., Taufiq, M., Ma’sud, M., & Yasin, H. (2023). Bureaucratic Reform in Organizing and Managing Adaptive, Accountable, and Competency-Based Civil Servants Based on “World-Class Smart Civil Servants.” JSIP: Jurnal Studi Ilmu Pemerintahan, 4(2).

Taylor, J., Bellamy, C., Raab, C., Dutton, W. H., & Peltu, M. (2023). Innovation in Public Service Delivery. In Technologies, Visions and Realities. https://doi.org/10.1093/oso/9780198774594.003.0016

Torfing, J. (2023). Co-innovation in Welfare States Across Europe. In The Oxford Handbook of Governance and Public Management for Social Policy. https://doi.org/10.1093/oxfordhb/9780190916329.013.55

Veginadu, P., Gussy, M., Calache, H., & Masood, M. (2023). Disparities in spatial accessibility to public dental services relative to the estimated need for oral health care among refugee populations in Victoria. Community Dentistry and Oral Epidemiology, 51(3). https://doi.org/10.1111/cdoe.12792

Vercher, N. (2022). The Role of Actors in Social Innovation in Rural Areas. Land, 11(5). https://doi.org/10.3390/land11050710

von Schnurbein, G., Potluka, O., & Mayer, A. (2023). Creating social innovation in urban development through collaborative processes. Innovation: The European Journal of Social Science Research, 36(2). https://doi.org/10.1080/13511610.2021.1910800

Vrabie, A., & Ianole-Călin, R. (2020). A comparative analysis of municipal public innovation: Evidence from Romania and the United States. Journal of Open Innovation: Technology, Market, and Complexity, 6(4). https://doi.org/10.3390/joitmc6040112

Wang, Y., Liu, Y., & Hu, Y. (2022). An empirical analysis based on a panel threshold model of the effect of Internet development on the efficiency of Chinese government public service supply. PLoS ONE, 17(7 July). https://doi.org/10.1371/journal.pone.0271390

Zhu, T., Guo, S., Li, W., & Li, Z. (2023). Evaluation of the psychological adjustment and countermeasures of civil servants in public emergencies. Frontiers in Public Health, 10. https://doi.org/10.3389/fpubh.2022.1114518




DOI: https://doi.org/10.24198/jmpp.v9i3.67034

Refbacks

  • Saat ini tidak ada refbacks.




 Jurnal Manajemen Pelayanan Publik Indexed By:

Google Scholar  Bielefeld Academic Search Engine (BASE) WorldCat Indonesia One Search          
 

 

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.