Satisfaction Survey Policy

As part of its commitment to continuous quality improvement, transparency, and professionalism in scholarly publishing, the Padjadjaran Journal of Dental Researchers and Students(PJDRS) implements a comprehensive Satisfaction Survey Policy involving authors, reviewers, and editors.

This policy aims to systematically collect feedback from all stakeholders involved in the publication process in order to evaluate performance, identify areas for improvement, and ensure adherence to high ethical and editorial standards.

Author Satisfaction Survey

The Author Satisfaction Survey is addressed to authors who have published their manuscripts in PJDRS. The survey evaluates the authors’ experience throughout the submission, peer review, editorial decision, and publication processes.

1. Assess the quality and efficiency of editorial and publishing services.
2. Identify strengths and weaknesses in communication and workflow.
3. Improve transparency, fairness, and professionalism in journal management.

Click here to fill out the Author Survey

Reviewer Satisfaction Survey

The Reviewer Satisfaction Survey is intended for reviewers who contribute their expertise to the peer review process at PJDRS. This survey aims to evaluate the effectiveness and fairness of the review system.

1. Evaluate the clarity, efficiency, and timeliness of the review workflow.
2. Identify challenges faced during the peer review process.
3. Collect suggestions to improve reviewer support, guidance, and recognition.

Click here to fill out the Reviewer Survey

Editor Satisfaction Survey

The Editor Satisfaction Survey is conducted among editors involved in manuscript handling, editorial decision-making, and journal governance at PJDRS.

1. Evaluate the effectiveness of editorial workflows and decision-making processes.
2. Identify challenges related to manuscript management and editorial responsibilities.
3. Gather feedback to improve editorial coordination, system usability, and institutional support.
4. Strengthen professionalism, transparency, and sustainability of editorial practices.

Click here to fill out the Editor Survey

Use of Survey Results

All feedback collected through the Author, Reviewer, and Editor Satisfaction Surveys is analyzed periodically and used exclusively for quality assurance and continuous improvement purposes. The results are utilized to:

1. Enhance the efficiency, fairness, and transparency of editorial and peer review processes.
2. Improve communication and support for authors, reviewers, and editors.
3. Maintain high ethical standards and publication quality.
4. Ensure that the Padjadjaran Journal of Dental Researchers and Students(PJDRS) remains a trusted and reputable platform for scholarly communication.

Participation in these surveys is voluntary, and all responses are treated confidentially. By providing feedback, stakeholders directly contribute to the development and continuous improvement of the journal.