Public Private People Partnership (4ps) in Waste Management Services: A Review of Efficiency and Effectiveness

Sulaiman Zuhdi; Trio Saputra; Surya Dailiati; Hernimawati Hernimawati

doi:10.24198/jmpp.v8i3.58061

Public Private People Partnership (4ps) in Waste Management Services: A Review of Efficiency and Effectiveness

Sulaiman Zuhdi, Trio Saputra, Surya Dailiati, Hernimawati Hernimawati

Abstrak

This study aims to evaluate the efficiency and effectiveness of waste management services in Pekanbaru through the role of partnerships between the government, the private sector, and the community. Qualitative methods with case studies were applied in this research. Data were collected through observation, in-depth interviews, and document analysis. Data analysis through thematic coding. Triangulation were conducted to verify the findings by comparing data from various sources and ensuring consistency of results. The results of the study indicated that the efficiency and effectiveness of waste management services are highly dependent on synergy between stakeholders, transparency of information, and collective efforts. The waste bank and composting programs have been proven to reduce the volume of waste that needs to be managed, accelerate the recycling process, and extend the operational period of the Final Disposal Site (FDS). However, although partnerships with the private sector and growing community participation are important solutions, there are still obstacles to sharing information, community understanding, and collective responsibility and communication mechanisms. For this reason, the city government needs to build more effective and interactive communication channels through digital-based complaint applications and information services that enable two-way feedback.

Kata Kunci

Partnership; Service; Waste; Efficiency; Effectiveness

Teks Lengkap:

PDF (English)

Referensi

Abdussamad, J., Tui, F. P., Mohamad, F., & Dunggio, S. (2022). Implementasi Kebijakan Pengelolaan Sampah Melalui Program Bank Sampah Di Dinas Lingkungan Hidup Kabupaten Bone Bolango. Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik, 9(4), 850–868. https://doi.org/10.37606/publik.v9i4.504

Adams, L. M. (2016). Promoting Disaster Resilience Through Use of Interdisciplinary Teams: A Program Evaluation of the Integrated Care Team Approach. World Medical and Health Policy, 8(1), 8–26. https://doi.org/10.1002/wmh3.176

Addison, C. C., Campbell Jenkins, B. W., Odom, D., Fortenberry, M., Wilson, G., Young, L., & Antoine-Lavigne, D. (2015). Building collaborative health promotion partnerships: The Jackson heart study. International Journal of Environmental Research and Public Health, 13(1). https://doi.org/10.3390/ijerph13010025

Allen, D. K., Karanasios, S., & Norman, A. (2014). Information sharing and interoperability: The case of major incident management. European Journal of Information Systems, 23(4), 418–432. https://doi.org/10.1057/ejis.2013.8

Atela, J. O., Minang, P. A., Quinn, C. H., & Duguma, L. A. (2015). Implementing REDD+ at the local level: Assessing the key enablers for credible mitigation and sustainable livelihood outcomes. Journal of Environmental Management, 157, 238–249. https://doi.org/10.1016/j.jenvman.2015.04.015

Bahasoan, A. (2024). Public Service Transformation: Innovative Strategies of Ambon City Government Towards Openness and Public Satisfaction. Jurnal Manajemen Pelayanan Publik, 8(2), 345–358. https://jurnal.unpad.ac.id/jmpp/article/view/52436

Bailey, Stephen, J. (2002). Public Sector Economics: Theory, Policy, Practice. UK: Macmillan Education

Bouckaert, G. (2014). Governance: A Typology and Some Challenges. In: Massey, A. and Johnston, K. (eds): The International Handbook of Public Administration and Governance. Cheltenham: Edward Elgar

Braun, V., & Clarke, V. (2013). Using thematic analysis in psychology, Qualitative Research in Psychology. Journal of Chemical Information and Modeling, 3(2), 77–101. http://dx.doi.org/10.1191/1478088706qp063oa

Brotosusilo, A., Nabila, S. H., Negoro, H. A., & Utari, D. (2020). The level of individual participation of community in implementing effective solid waste management policies. Global Journal of Environmental Science and Management, 6(3), 341–354. https://doi.org/10.22034/gjesm.2020.03.05

Bui, T. D., Tsai, F. M., Tseng, M. L., Wu, K. J., & Chiu, A. S. (2020). Effective municipal solid waste management capability under uncertainty in Vietnam: Utilizing economic efficiency and technology to foster social mobilization and environmental integrity. Journal of Cleaner Production, 259. https://doi.org/10.1016/j.jclepro.2020.120981

Denzin, N. K., & Lincoln, Y. S. (2018). The Sage Handbook of Qualitative Research (5th ed.). Thousand Oaks, California: Sage Publications

Doyle, E. E. H., Becker, J. S., Neely, D. P., Johnston, D. M., & Pepperell, B. (2015). Knowledge transfer between communities, practitioners, and researchers: A case study for community resilience in Wellington, New Zealand. Australasian Journal of Disaster and Trauma Studies, 19(2), 55–66

Fitzpatrick, T., & Molloy, J. (2014). The role of NGOs in building sustainable community resilience. International Journal of Disaster Resilience in the Built Environment, 5(3), 292–304. https://doi.org/10.1108/IJDRBE-01-2014-0008

Fuka, J., Baťa, R., & Šrámková, L. (2023). Effective management of waste processing as a tool for improving public services and economy in municipality. International Journal of Environmental Science and Technology, 20(2), 1315–1328. https://doi.org/10.1007/s13762-022-04083-1

Givens, A. D., & Busch, N. E. (2013). Realizing the promise of public-private partnerships in U.S. critical infrastructure protection. International Journal of Critical Infrastructure Protection, 6(1), 39–50. https://doi.org/10.1016/j.ijcip.2013.02.002

Jenhaug, L. M. (2020). Employees’ resistance to users’ ideas in public service innovation. Australian Journal of Public Administration, 79(4), 444–461. https://doi.org/10.1111/1467-8500.12415

Kapucu, N. (2012). Disaster Resilience and Adaptive Capacity in Central Florida, US, and in Eastern Marmara Region, Turkey. Journal of Comparative Policy Analysis: Research and Practice, 14(3), 202–216. https://doi.org/10.1080/13876988.2012.687620

Kinuthia, D. M. (2016). Decentralization and participatory development: A Case Study of Elgyo Marakwet County, Kenya. Master's thesis: Lund University

McConnell, A., & Drennan, L. (2006). Mission impossible? Planning and preparing for crisis. Journal of Contingencies and Crisis Management, 14(2), 59–70. https://doi.org/10.1111/j.1468-5973.2006.00482.x

Mohr, J., & Spekman, R. (1994). Characteristics of partnership success: partnership attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal, 15(2), 135-152. https://doi.org/10.1002/smj.4250150205

O’Sullivan, T. L., Corneil, W., Kuziemsky, C. E., & Toal-Sullivan, D. (2015). Use of the Structured Interview Matrix to Enhance Community Resilience Through Collaboration and Inclusive Engagement. Systems Research and Behavioral Science, 32(6), 616–628. https://doi.org/10.1002/sres.2250

Olukanni, D. O., & Nwafor, C. O. (2019). Public-private sector involvement in providing efficient solid waste management services in Nigeria. Recycling, 4(2). https://doi.org/10.3390/recycling4020019

Othman, S. N., Zainon Noor, Z., Abba, A. H., Yusuf, R. O., & Hassan, M. A. A. (2013). Review on life cycle assessment of integrated solid waste management in some Asian countries. Journal of Cleaner Production, 41, 251–262. https://doi.org/10.1016/j.jclepro.2012.09.043

Pfefferbaum, R. L., Pfefferbaum, B., Van Horn, R. L., Klomp, R. W., Norris, F. H., & Reissman, D. B. (2013). The communities advancing resilience toolkit (CART): An intervention to build community resilience to disasters. Journal of Public Health Management and Practice, 19(3), 250–258. https://doi.org/10.1097/PHH.0b013e318268aed8

Pollitt, Christopher, Bouckaert, G. (2011). Public Management Reform A Comparative Analysis—New Public Management, Governance, and the Neo-Weberian State. Oxford University Press

Rasdi, Didi, Kurniawan, T. (2019). Efektivitas Kemitraan Pemerintah dan Swasta Dalam Upaya Penanggulangan Kemiskinan : Sebuah Tinjauan Literatur. Sosio Informa, 5(2), 97–112

Sawir, M., Robo, S., Abubakar, F., & Kamaluddin, S. (2023). Implementation Of Public Services In The Digital Era As A Public Information Media Regional Government Of Jayapura Regency, Papua Province. Jurnal Manajemen Pelayanan Publik, 6(2), 212. https://doi.org/10.24198/jmpp.v6i2.45532

Sugiyanto, A., Ulil, M., Banugroho, D. W., Fanany, M. I., Shafira, H. F. N., Regina, A., & Roshita, S. (2023). Pengelolaan sampah organik dan non organik pada pupuk komposter di Desa Kepuh Pandak Kec. Kutorejo, Kab. Mojokerto. Abdi Massa: Jurnal Pengabdian Nasional, 3(4), 37–48

Supachai Rakpanitmanee, P. P. (2023). The Critical Success Factors of Public-Private-People Partnerships (4Ps) for Efficient and Sustainable Infrastructure Development in Thailand. ASEAN Engineering Journal, 13(1), 125–136. https://doi.org/10.11113/aej.V13.18456

Vedeld, T., Coly, A., Ndour, N. M., & Hellevik, S. (2016). Climate adaptation at what scale? Multi-level governance, resilience, and coproduction in Saint Louis, Senegal. Natural Hazards, 82(1), 173–199. https://doi.org/10.1007/s11069-015-1875-7

Volsuuri, E., Owusu-Sekyere, E., & Imoro, A. Z. (2023). Quality analysis of solid waste management services in Ghana: A gap score approach. Cleaner Waste Systems, 4, 100071. https://doi.org/10.1016/j.clwas.2022.100071

Yin, R. K. (2016). Qualitative research from start to finish (2nd ed.). New York, NY: The Guilford Press

Zaman, A. U., & Swapan, M. S. H. (2016). Performance evaluation and benchmarking of global waste management systems. Resources, Conservation and Recycling, 114, 32–41. https://doi.org/10.1016/j.resconrec.2016.06.020

Zhu, D., Asnani, P. U., Zurbrügg, C., Anapolsky, S., & Mani, S. (2008). Improving municipal solid waste management in India: A sourcebook for policy makers. Retrieved from https://openknowledge.worldbank.org/handle/10986/6916

Zuhdi, S., Rusli, B., Buchari, R. A., & Sugandi, Y. S. (2023). Dynamic Policy Network of Urban Slum Settlement Collaboration: A Case Study of Pekanbaru, Riau Province, Indonesia; Overview: Dynamic Policy Network of Urban Slum Settlement Collaboration. International Review for Spatial Planning and Sustainable Development, 11(4), 167–184. https://doi.org/10.14246/irspsd.11.4_167

Zuhdi, S., Rusli, B., Buchari, R. A., Sugandi, Y. S., & Suryana, D. (2024). Policy Network in the Kota Tanpa Kumuh (Kotaku) Program in Pekan Baru City, Riau Province, Indonesia. International Journal of Sustainable Development and Planning, 19(8), 3175–3187. https://doi.org/10.18280/ijsdp.190830

DOI: https://doi.org/10.24198/jmpp.v8i3.58061