Bridging Digital Divides: Multi-Level Governance Transformation and Poverty Reduction in Post-Pandemic Indonesia
Abstrak
The COVID-19 pandemic accelerated digital governance transformation worldwide, yet systematic evidence on its effectiveness for poverty reduction within developing countries' complex multi-level governance (MLG) systems remains limited. This study investigates how digital transformation in MLG coordination affects poverty reduction effectiveness in post-pandemic Indonesia (2020–2024). Employing a Systematic Review with Thematic and Bibliographic Analysis (SR-TBA) — integrating a PRISMA-compliant systematic review, inductive thematic synthesis, supplementary keyword co-occurrence visualisation, and expert validation from eight governance practitioners — we screened 294 Scopus records and retained 32 studies meeting rigorous inclusion criteria. Five thematic clusters were identified: Digital Governance Infrastructure, Social Protection Systems Digitalisation, Multi-Level Coordination Mechanisms, Community Empowerment, and Pandemic Response Acceleration. Based on the reviewed studies, 81.3% reported positive associations between digital interventions and poverty-reduction indicators. However, nearly half the corpus raised financial sustainability concerns, and expert triangulation revealed systematic divergence between academic and practitioner framings of coordination outcomes. Three theoretical contributions are advanced: a Conditional Effectiveness Framework specifying jointly necessary preconditions for durable gains; a Structured Optimism Bias thesis explaining field-level evidence distortion; and a Sustainability Trap mechanism localised to the Indonesian post-pandemic context. Findings carry direct implications for lifecycle-oriented programme design, geographic differentiation in digital investment, and social protection targeting policy.
Kata Kunci
Teks Lengkap:
PDFReferensi
Antlöv, H., Wetterberg, A., & Dharmawan, L. (2016). Village governance, community life, and the 2014 Village Law in Indonesia. Bulletin of Indonesian Economic Studies, 52(2), 161–183. https://doi.org/10.1080/00074918.2015.1129047
Aria, M., & Cuccurullo, C. (2017). bibliometrix: An R-tool for comprehensive science mapping analysis. Journal of Informetrics, 11(4), 959–975. https://doi.org/10.1016/j.joi.2017.08.007
Aspinall, E., & Mietzner, M. (2019). Southeast Asia's troubling elections: Nondemocratic pluralism in Indonesia. Journal of Democracy, 30(4), 104–118. https://doi.org/10.1353/jod.2019.0066
Avgerou, C. (2010). Discourses on ICT and development. Information Technologies & International Development, 6(3), 1–18.
Börzel, T. A. (2020). Multilevel governance or multilevel government? British Journal of Politics and International Relations, 22(4), 519–528. https://doi.org/10.1177/1369148120939872
BPS-Statistics Indonesia. (2022). Poverty profile in Indonesia, September 2021. Badan Pusat Statistik.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Carroll, C., Booth, A., Leaviss, J., & Rick, J. (2013). "Best fit" framework synthesis: Refining the method. BMC Medical Research Methodology, 13(1), 37. https://doi.org/10.1186/1471-2288-13-37
Chen, C. (2017). Science mapping: A systematic review of the literature. Journal of Data and Information Science, 2(2), 1–40. https://doi.org/10.1515/jdis-2017-0006
Cobo, M. J., López-Herrera, A. G., Herrera-Viedma, E., & Herrera, F. (2011). Science mapping software tools: Review, analysis, and cooperative study among tools. Journal of the American Society for Information Science and Technology, 62(7), 1382–1402. https://doi.org/10.1002/asi.21525
Conteh, C., & Harding, B. (2023). Boundary-spanning in public value co-creation through the lens of multilevel governance. Public Management Review, 25(1), 20–38. https://doi.org/10.1080/14719037.2021.1942529
Duncombe, R., & Boateng, R. (2009). Mobile phones and financial services in developing countries. Third World Quarterly, 30(7), 1237–1258. https://doi.org/10.1080/01436590903134882
Dunleavy, P., Margetts, H., Bastow, S., & Tinkler, J. (2006). Digital era governance: IT corporations, the state, and e-government. Oxford University Press. https://doi.org/10.1093/acprof:oso/9780199296194.001.0001
Dwan, K., Altman, D. G., Arnaiz, J. A., Bloom, J., Chan, A.-W., Cronin, E., Decullier, E., Eastwood, A. J., Elm, E., Gamble, C., Ghersi, D., Ioannidis, J. P. A., Simes, J., & Williamson, P. R. (2008). Systematic review of the empirical evidence of study publication bias. PLoS ONE, 3(8), e3081. https://doi.org/10.1371/journal.pone.0003081
Gentilini, U., Grosh, M., Rigolini, J., & Yemtsov, R. (2020). Exploring universal basic income: A guide to navigating concepts, evidence, and practices. World Bank Publications.
Gumah, B., & Aziabah, M. A. (2020). Citizens' perception survey as a measure of public service efficiency in Ghana. SAGE Open, 10(2). https://doi.org/10.1177/2158244020935900
Hassan, M. K., Alshater, M. M., Banna, H., & Alam, M. R. (2023). A bibliometric analysis on poverty alleviation. International Journal of Ethics and Systems, 39(3), 554–576. https://doi.org/10.1108/IJOES-10-2021-0191
Heeks, R. (2001). Understanding e-governance for development (iGovernment Working Paper Series, No. 11). University of Manchester.
Heeks, R. (2018). Information and communication technology for development (ICT4D). Routledge.
Higgins, J. P. T., Thomas, J., Chandler, J., Cumpston, M., Li, T., Page, M. J., & Welch, V. A. (Eds.). (2019). Cochrane handbook for systematic reviews of interventions (Version 6.0). Cochrane. https://www.training.cochrane.org/handbook
Hong, Q. N., Fàbregues, S., Bartlett, G., Boardman, F., Cargo, M., Dagenais, P., Gagnon, M.-P., Griffiths, F., Nicolau, B., O'Cathain, A., Rousseau, M.-C., Vedel, I., & Pluye, P. (2018). The Mixed Methods Appraisal Tool (MMAT) version 2018. Education for Information, 34(4), 285–291. https://doi.org/10.3233/EFI-180221
Hooghe, L., & Marks, G. (2001). Multi-level governance and European integration. Rowman & Littlefield.
Hooghe, L., & Marks, G. (2003). Unraveling the central state, but how? Types of multi-level governance. American Political Science Review, 97(2), 233–243. https://doi.org/10.1017/S0003055403000649
Hooghe, L., & Marks, G. (2020). A postfunctionalist theory of multilevel governance. British Journal of Politics and International Relations, 22(4), 463–475. https://doi.org/10.1177/1369148120935303
Janowski, T. (2015). Digital government evolution: From transformation to contextualization. Government Information Quarterly, 32(3), 221–236. https://doi.org/10.1016/j.giq.2015.07.001
Kleine, D. (2013). Technologies of choice? ICTs, development, and the capabilities approach. MIT Press.
Klievink, B., Bharosa, N., & Tan, Y. H. (2016). The collaborative realization of public values and business goals: Governance and infrastructure of public–private information platforms. Government Information Quarterly, 33(1), 67–79. https://doi.org/10.1016/j.giq.2015.12.002
Kudyba, S. (2020). COVID-19 and the acceleration of digital transformation and the future of work. Information Systems Management, 37(4), 284–287. https://doi.org/10.1080/10580530.2020.1818903
Landis, J. R., & Koch, G. G. (1977). The measurement of observer agreement for categorical data. Biometrics, 33(1), 159–174. https://doi.org/10.2307/2529310
Leonardi, P. M. (2011). When flexible routines meet flexible technologies: Affordance, constraint, and the imbrication of human and material agencies. MIS Quarterly, 35(1), 147–167.
Lewis, B. D. (2006). Local government taxation: An analysis of administrative cost inefficiency. Bulletin of Indonesian Economic Studies, 42(2), 209–228. https://doi.org/10.1080/00074910600873666
Liu, M., Feng, X., Wang, S., & Zhong, Y. (2021). Does poverty-alleviation-based industry development improve farmers' livelihood capital? Journal of Integrative Agriculture, 20(4), 915–926. https://doi.org/10.1016/S2095-3119(20)63449-9
Luna-Reyes, L. F., & Gil-Garcia, J. R. (2014). Digital government transformation and internet portals: The co-evolution of technology, organizations, and institutions. Government Information Quarterly, 31(4), 545–555. https://doi.org/10.1016/j.giq.2014.08.001
Maulana, R. Y., & Dečman, M. (2023). Collaborative governance in the digital transformation age: A systematic literature review with bibliometric mapping. Central European Public Administration Review, 21(1). https://doi.org/10.17573/cepar.2023.1.02
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 36(4), 101385. https://doi.org/10.1016/j.giq.2019.06.002
Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., & PRISMA Group. (2009). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. PLoS Medicine, 6(7), e1000097. https://doi.org/10.1371/journal.pmed.1000097
Mongeon, P., & Paul-Hus, A. (2016). The journal coverage of Web of Science and Scopus: A comparative analysis. Scientometrics, 106(1), 213–228. https://doi.org/10.1007/s11192-015-1765-5
Moon, M. J. (2002). The evolution of e-government among municipalities: Rhetoric or reality? Public Administration Review, 62(4), 424–433.
Muzareba, A. M. (2021). Disconnected connectivity and the ICT4D initiatives in Bangladesh. Information Technology for Development, 27(2). https://doi.org/10.1080/02681102.2019.1596654
Orlikowski, W. J., & Scott, S. V. (2008). Sociomateriality: Challenging the separation of technology, work and organization. Academy of Management Annals, 2(1), 433–474.
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71
Qureshi, S. (2015). Are we making a better world with ICTs? Inclusion, development, and the digital divide. Information Technology for Development, 21(1), 1–4. https://doi.org/10.1080/02681102.2014.933971
Rethlefsen, M. L., Kirtley, S., Waffenschmidt, S., Ayala, A. P., Moher, D., Page, M. J., Koffel, J. B., & PRISMA-S Group. (2021). PRISMA-S: An extension to the PRISMA statement for reporting literature searches in systematic reviews. Systematic Reviews, 10(1), 39. https://doi.org/10.1186/s13643-020-01542-z
Roztocki, N., Soja, P., & Weistroffer, H. R. (2019). The role of ICTs in socioeconomic development: Towards a multi-dimensional framework. Information Technology for Development, 25(2), 171–183. https://doi.org/10.1080/02681102.2019.1596654
Savoldelli, A., Codagnone, C., & Misuraca, G. (2014). Understanding the e-government paradox: Learning from literature and practice on barriers to adoption. Government Information Quarterly, 31(Suppl. 1), S13–S25. https://doi.org/10.1016/j.giq.2014.01.008
Sen, A. (1999). Development as freedom. Oxford University Press.
Small, H. (2003). Paradigms, citations, and maps of science: A personal history. Journal of the American Society for Information Science and Technology, 54(5), 394–399. https://doi.org/10.1002/asi.10225
Statistik, B. P. (2021). Statistik profil kemiskinan di Indonesia, Maret 2021. Badan Pusat Statistik.
Sumner, A., Hoy, C., & Ortiz-Juarez, E. (2020). Estimates of the impact of COVID-19 on global poverty (WIDER Working Paper 2020/43). UNU-WIDER. https://doi.org/10.35188/UNU-WIDER/2020/800-9
van Eck, N. J., & Waltman, L. (2014). Visualizing bibliometric networks. In Y. Ding, R. Rousseau, & D. Wolfram (Eds.), Measuring scholarly impact: Methods and practice (pp. 285–320). Springer. https://doi.org/10.1007/978-3-319-10377-8_13
Vel, J. A. C., & Bedner, A. W. (2015). Decentralisation and village governance in Indonesia: The return to the nagari and the 2014 Village Law. Journal of Legal Pluralism and Unofficial Law, 47(3), 493–507. https://doi.org/10.1080/07329113.2015.1109379
Vujković, P., Ravšelj, D., Umek, L., & Aristovnik, A. (2022). Bibliometric analysis of smart public governance research: Smart city and smart government in comparative perspective. Social Sciences, 11(7), 293. https://doi.org/10.3390/socsci11070293
Walsham, G. (2017). ICT4D research: Reflections on history and future agenda. Information Technology for Development, 23(1), 18–41. https://doi.org/10.1080/02681102.2016.1246406
Zhukova, O., Mandragelia, V., Alieksieienko, T., Semenenko, A., & Skibina, E. (2023). Digital technologies for introducing gamification into the education system in the context of Industry 4.0. Ingénierie des Systèmes d'Information, 28(1). https://doi.org/10.18280/isi.280114
DOI: https://doi.org/10.24198/jmpp.v10i1.68039
Refbacks
- Saat ini tidak ada refbacks.
Jurnal Manajemen Pelayanan Publik Indexed By:


This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

















21.png)



.png)