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Vol 7, No 1 (2023): Jurnal Manajemen Pelayanan Publik Countering Democratic Disruption Amid The Disinformation Phenomenon Through Artificial Intelligence (AI) In Public Sector Abstrak   PDF
R.A. Yashinta Sekarwangi Mega
 
Vol 8, No 1 (2024): Jurnal Manajemen Pelayanan Publik Creating Satisfaction and Loyalty with Service Encounter and Servicescape at Balung Hospital Jember Regency Abstrak   PDF (English)
Tri Palupi Robustin, Nanik Hariyana
 
Vol 4, No 1 (2020): Jurnal Manajemen Pelayanan Publik Critical Success Factors in Implementing Employee Information System BasedOn E-Government in The Bureau of Public Affairs at The Regional SecretariatOf West Java Province Abstrak   PDF
Dea Melati, Entang Adhy Muhtar, Elisa Susanti
 
Vol 8, No 3 (2024): Jurnal Manajemen Pelayanan Publik Customer Experience (CX) for Optimizing Human-Centered Design in Education and Training Program Services at BKPSDM Pandeglang Regency Abstrak   PDF (English)
Pryo Handoko, Nina Kurnia, Ihin Solihin, Reni Tania
 
Vol 8, No 2 (2024): Jurnal Manajemen Pelayanan Publik Customer Satisfaction and Logistics Company Reputation through Supply Chain Disruption Management Abstrak   PDF (English)
Euis Saribanon, Juliater Simarmata, Yuliantini Yuliantini, Aditya Wardana, M.Arief Ramdhany
 
Vol 3, No 1 (2019): Jurnal Manajemen Pelayanan Publik DESENTRALISASI PENDIDIKAN (Studi Efektifitas Alih Kelola Kewenangan Pengelolaan Pendidikan Sekolah Menengah Umum Oleh Pemerintah Provinsi Jawa Barat) Abstrak   PDF
Toto Purwanto, Utang Suwaryo, Rahman Mulyawan
 
Vol 5, No 2 (2022): Jurnal Manajemen Pelayanan Publik Design of e-Samsat Services at The West Java Regional Revenue Agency (Case Study of Bandung City) Abstrak   PDF
Triesna Priastuti, Asep Sumaryana, Sawitri Budi Utami
 
Vol 8, No 2 (2024): Jurnal Manajemen Pelayanan Publik Determinant Of Burnout And The Implication Toward Job Satisfaction Abstrak   PDF (English)
Rahmat Hidayat, Mardiyana Mardiyana, Ronayah Ronayah
 
Vol 8, No 3 (2024): Jurnal Manajemen Pelayanan Publik Determinants of Customer Satisfaction in Public Transportation Services: Studies on Solo-Yogyakarta Commuter Line Abstrak   PDF (English)
Sarjiyanto Sarjiyanto, Lilik Wahyudi, Sarwoto Sarwoto, Miftachul Ma'Arif, Ana Shohibul Manshur Al Ahmad
 
Vol 9, No 2 (2025): Jurnal Manajemen Pelayanan Publik Determinants of Employee Performance in Public Training Institutions: Mediating Role of Engagement in the Context of BDK Kemenag RI Abstrak   PDF (English)
Rahmadani Rahmadani, Abdul Rahman Rahim, Sri Lestari Prasilowati, Siradjuddin Siradjuddin
 
Vol 9, No 2 (2025): Jurnal Manajemen Pelayanan Publik Determining Factors of Digital Public Service Management Implementation Policy at Subdistrict Level in South Jakarta City Abstrak   PDF (English)
Marthalina Marthalina, Frans Dione, Nur Saribulan
 
Vol 7, No 1 (2023): Jurnal Manajemen Pelayanan Publik Development of Civil Servants in Public Service at the West Kairatu Sub-district Office, West Seram Regency Abstrak   PDF
Iriane Sosiawaty Ponto, Jeanly Waisapy, Zul Fadli
 
Vol 2, No 2 (2019) DEVEOPING AN IDEAL LEADERSHIP SUCCESSION MODEL FOR THE MALAYSIAN PUBLIC SERVICE Abstrak   PDF
Mohd Hafizzuddin Md Damiri
 
Vol 6, No 2 (2023): Jurnal Manajemen Pelayanan Publik Digital Government Transformation in Slovenia Abstrak   PDF
Rio Yusri Maulana
 
Vol 7, No 2 (2023): Jurnal Manajemen Pelayanan Publik Dilemma of Human Resources in Public Services: An Analysis of Performance among Honorary Employees Abstrak   PDF
Rikha Murliasari, Zahara Tussoleha Rony, Taslim Djafar, Hadi Peristiwo, Arif Saefudin, Khikmatul Islah
 
Vol 8, No 1 (2024): Jurnal Manajemen Pelayanan Publik Dimensions of Individual, Occupational, and Organizational Characteristics on the Performance Abstrak   PDF
Tehubijuluw Zacharias
 
Vol 5, No 1 (2021): Jurnal Manajemen Pelayanan Publik Dynamic Governance Capabilities in Regional Budget Policy Formulation to Create Agile Bureaucracy During Covid-19 Abstrak   PDF
Rozidateno Putri Hanida, Bimbi Irawan, Fachrur Rozi
 
Vol 3, No 1 (2019): Jurnal Manajemen Pelayanan Publik EFEKTIVITAS DEWAN PERWAKILAN RAKYAT REPUBLIK INDONESIA DALAM MENGHASILKAN UNDANG-UNDANG PADA TAHUN SIDANG 2016 – 2017 Abstrak   PDF
Muhammad Afdhal Abdiansyah, Sinta Ningrum, Ramadhan Pancasilawan
 
Vol 1, No 1 (2017) Efektivitas Upah Minimum di Kabupaten Bandung Abstrak   PDF
Elisa Susanti
 
Vol 8, No 2 (2024): Jurnal Manajemen Pelayanan Publik Effect Of Attendance Applications mobile Online (Akku Mobile) On Official Discipline At The Indramayu District Inspectorate Abstrak   PDF
Ade Setiadi, Farid Indra Firmasnyah, Nurul Rahmah Kusuma, Rizki Rahmah Fauzia
 
Vol 8, No 3 (2024): Jurnal Manajemen Pelayanan Publik Effectiveness of Risk Management through Risk Maturity Measurement: A Study at PT Pelabuhan Indonesia Abstrak   PDF
Lestari Utami, Rina Djunita Pasaribu
 
Vol 5, No 2 (2022): Jurnal Manajemen Pelayanan Publik Effects of Implementation of The Policy on Postponing Benefits on Performance of the State Civil Apparatus at DKI Jakarta Provincial Government Abstrak   PDF
Vivi Febriyanti, Vid Adrison
 
Vol 9, No 1 (2025): Jurnal Manajemen Pelayanan Publik Efforts to Improve the Public Service Quality: Implementation of a Modern Electronic Tax System, Self-Efficacy, and Taxpayer Compliance Abstrak   PDF
Dyah Purnamasari, Rusdin Tahir
 
Vol 7, No 1 (2023): Jurnal Manajemen Pelayanan Publik Electronic Goods/Services Procurement Policy Implementation at the Ministry of Energy and Mineral Resources Abstrak   PDF
Nova Magdalena Ginting, Herijanto Bekti, Sawitri Budi Utami
 
Vol 9, No 2 (2025): Jurnal Manajemen Pelayanan Publik Encouraging Employee Innovative Behavior in the Public Sector through Effective Leadership Styles: A Systematic Review Abstrak   PDF (English)
Roni Makhrojan, Achmad Sudiro, Armanu Thoyib
 
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